Course not currently available
UK Consumer Protection Law (London)
Training
In Paris, France ()
Description
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Type
Training
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Level
Advanced
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Class hours
30h
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Duration
5 Days
Limited Objectives: At the end of specified learning or development activities, delegates will be able to: Know the role of Competition Commission in promoting fairness for consumers. Understand how Local Trading Standards protects Consumer's rights. Know the role of Office of Fair Trading (OFT) in protecting consumer. Determine the liability of retailers and manufacturers. Interpret the law on Repair and Refund. Suitable for: This course is designed for: Consumer Protection Agency Officials. Manufacturers. Retailers. Wholesalers. Manufacturing Representatives. Customer Relations Personnel. Client Relations Personnel. Commodity Traders. Academics. Marketing and Sales Personnel. All those with an interest in UK Consumer Protection Law
About this course
Degree or Work Experience
Reviews
Subjects
- UK Consumer Law
- Retailer Liability
- Manufacturer Liability
- Manufacturers’ Warranty
- Fit For Purpose
- Unfair Contract Terms
- Unfair Trading Regulations
- Consumer Credit Directive
- Distance Selling
- Consumer Codes of Practice
- Consumer's Rights
- Consumer electronic sales
- Consumer Contracts
- Repair of Refund
- Local Trading Standards
- Financial Penalties
- Cancellation Clauses
- Hidden Terms
- Price Variation Clauses
Teachers and trainers (1)
To Be Assigned
Consultant, HRODC Postgraduate Training Institute
Course programme
- Consumer Protection Laws: UK Consumer Law
- The Role of the Competition Commission in Promoting Fairness for Consumers
- Role of Local Trading Standards in Protecting Consumer Rights
- The Role of the Office of Fair Trading (OFT) in Protecting Consumers, in Relation to:
- Construction and Property
- Consumer Credit
- Financial and Professional Services
- Pharmaceutical and Health
- Retail and Wholesale
- Transport
- Retailer Liability
- Manufacturer Liability
- Repair of Refund: Interpreting the Law
- Manufacturers’ Warranty
- Fit For Purpose: Retail Implications
- When is a Sale Not a ‘Sale’?
- Money as a Legal Tender: Consumer Rights in Paying For Goods and Services
- Unfair Contract Terms
- Dealing With Unfair Terms in Home Improvement Contracts
- Unfair Terms in Holiday Caravan Agreements
- Interpreting the Unfair Terms in Consumer Contracts
- Regulations 1999
- Interpreting the Law in Relation to:
- Financial Penalties
- Cancellation Clauses
- Supplier's Right to Cancel Without Notice
- Excessive Notice Periods for Consumer Cancellation
- Binding Consumers to Hidden Terms
- Supplier's Rights to Vary Terms Generally
- Right to Change What Is Supplied
- Price Variation Clauses
- Supplier's Right of Final Decision
- Entire Agreement and Formality Clauses
- Binding Consumers Where the Supplier Defaults
- Supplier's Right to Assign Without Consent
- Restricting the Consumer's Remedies
- Analysis of Other Terms Considered Potentially Unfair
- Consumer Protection from Unfair Trading Regulations 2008
- Payment Protection Insurance Market Investigation Order 2011.
- Consumer Credit Directive (CCD) 2010/ 2011
- Selling At a Distance and the Distance Selling
- Estate Agents Act 1979
- OFT’s Consumer Codes Approval Scheme
- Core Criteria for Consumer Codes of Practice
Additional information
UK Consumer Protection Law (London)