Wine courses Johannesburg
- Course
- Blended in Benoni (South Africa)
- Advanced
- 2 Months
...being a successful butler, including the following:Customer Relations • Developing Rapport with Customers / Guests • Complaints and Queries • Guest Requests... Learn about: Record Keeping, Butler Service, Customer Relationship Management...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
... • Organising the Services Dealing with VIP Guests • Packing Procedures • Interrelationship of Cost, Time and Stock Levels • Bar Set-up • Food Service • Silver Service • Serving Cold Beverages • Serving Drinks off a tray • Presenting and opening a bottle of wine • Tasting and Pouring Wine • Opening a bottle... Learn about: Hotel Management, Customer Manager, Customer satisfaction...
- Course
- Johannesburg, South Africa (South Africa)
- 20 Days
...Structure Role of the Hotel General Manager The Executive Committee The Departments Revenue Management Reservations Manager Communications CBX or PBX Guest... Learn about: Event Management, Hospitality Management, Operations Management...
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