Workplace harassment - what it is and what to do about it - e-book

Learning Outcomes

• Explain what is acceptable behaviour in the workplace and what is not, and why
• Apply the benefits of harassment training
• Define the various types of harassment, including sexual harassment
• Assist in creating a harassment policy
• State some ways to prevent harassment and understand what role they can play
• Demonstrate some ways to protect themselves from harassment
• Know what to do if they are harassed or accused of harassment
• Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution
• Identify situations where mediation is appropriate, and understand how mediation works in those situations
• Describe appropriate solutions for a harassment incident
• Know what to do if a complaint is false
• Help their workplace return to normal after a harassment incident