Business Management Bundle – CPD Accredited (8 Courses)

Giving & Receiving Feedback

This course is designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation (e.g. boss, peers, and subordinates).

Communication

This course provides an awareness of the principles of good communication and record keeping within a care environment, to ensure effective communication skills and good practice when recording information.

Conflict Resolution

This module will introduce you to Conflict Management Procedures.

Managing Conflict

This conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. The course provides candidates with the skills and knowledge to deal with workplace violence, how to reduce risks, how to respond to difficult situations and what should be done after an incident has occurred.

Performance Management

This course will tell you what performance management is and why it’s important. It will also cover a few other topics, such as Employee engagement, objectives and competencies, personal development plans, appraisal systems, communication between managers and employees, keeping in touch, meetings, mid-year reviews, annual appraisals, following the appraisal process.

Staff Appraisal Skills

This course will help you Recognise the benefits of effective appraisals, Understand how to tailor the appraisal process to suit your organisation and management style, Demonstrate how to manage performance, Establish appraisal style, Identify different approaches to appraisals, Give and receive feedback.

Time Management

Our ‘Time Management’ enables learners to prioritise their work and be able to manage it electronically also it will help you manage and plan your time to achieve goals in a manner that reduces stress. This course will also give you knowledge on how to eliminate time wasters and/or stealers and implement effective planning.

This course will cover the following topics; Barriers to successful time management, Managing answer phone systems, Minimising checking times, Establishing SMART goals & understanding their benefits, Eliminate time-wasters, Developing action plans for better time use

Understand Your Role

Our E-Learning course is designed for anyone who works within the Social Care Sector. A lot of the times you will come across supporting individuals who are vulnerable so this course will help you learn what your responsibility is towards them.