Butterfly Training courses

...This course is suitable for anyone working with, volunteering with or thinking of working with terminaly ill service users and their famiilies...

...yet easy to follow and we pride ourselves on the on going support we give our learners. A full syllabus guide can be requested. Courses can be tailored...

...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet. This course covers...

...The programme is over 5 days and is suitable for 1-12 new employees. courses can be tailored to meet individual organisational needs. You can add other...

...This course is covers: Legal requirements At risk groups Chemical guidelines Micro-organisms Parasites Viruses Bacteria The Chain of Infection Means...

...institutional abuse Signs and symptoms of neglect Patterns of abuse Situational abuse Environmental abuse Speaking out Taking action Responding correctly No secrets!...

...Assessment is vital but informal, and nothing to worry about...

...The situation has, "kicked off" Escalation of a problem Defusing a situation Body language Breakaway techniques Reasonable force Restraint Nothing is going...

...the trainer course directed at social care and health organisations over 2 days. We also offer the 2 day course as part of a package that can be purchased...