Customer Care.

Training

Distance

Price on request

Description

  • Typology

    Training

  • Methodology

    Distance Learning

  • Duration

    Flexible

Questions & Answers

Ask a question and other users will answer you

Who do you want to respond to your question/enquiry?

We will only publish your name and question

Course programme

The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet.

This course covers:

  • Understanding customer needs.
  • Dealing with complaints.
  • Effective communication.
  • Dealing with obstacles.
  • Problem Solving.
  • Dealing with enquiries and complaints.
  • Understanding your role and responsibility.

Courses can be adjusted to meet individual needs.

Additional information

Payment options: Upon request.

Customer Care.

Price on request