Door Supervisor
Course
In Ashford
Description
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Type
Course
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Location
Ashford
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Duration
4 Days
Facilities
Location
Start date
Start date
Reviews
Course programme
Door Supervisor
TASK International offer a 4 day training courses that allows successful students to apply for an SIA license.
Qualification: Skills for Security (NOCN)
Content:
Unit 1 - Roles and Responsibilities of Door Supervisors
- Introduction to the role of the door supervisor
- Code of conduct
- Legal constraints
- Drugs
- Crime prevention
- Equal opportunities
- Health & Safety
- Emergency procedures including First Aid
Unit 2 - Conflict Management for Door Supervisors
- Introduction to communication and conflict management
- Self-awareness
- Avoiding conflict
- Effective communication and customer services skills
- Recognising and defusing conflict
- Maintaining space
- Defusing high risk conflict
- Resolving conflict
- Learning from conflict
Unit 1 and 2 can be taught separately if necessary.
Door Supervisor