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Effective Credit Control

in Stand & Deliver (England)

Classes Workshop

Place:

Manchester, Blackburn,...

Price:

£275 + VAT Special offers 

Duration:

1 Day

Start:

22/01/2009 other dates
See course programme

Requirements:

No specific requirements.

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Course objectives:

The workshop is participative and delegates will undertake relevant practical exercises to reinforce the learning, supported by comprehensive course notes to take away for future reference.

Stand & Deliver

Stand & Deliver was formed in 1993 and has grown yearly in aspects of turnover, number of clients and training consultants. The range of development has also widened. Our services are delivered th...

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Course details

Type Workshop Duration 1 Day
Method / place Contact course provider Classes in Manchester, Blackburn,... where
Suitability For Office Managers, Credit Controllers and other key staff involved in cash collection procedures to help improve their effectiveness by enabling them to formulate the processes and procedures required for effective credit control.
Course objectives The workshop is participative and delegates will undertake relevant practical exercises to reinforce the learning, supported by comprehensive course notes to take away for future reference.
Requirements
No specific requirements.
Price £275 + VAT
Special offer + Support
Request this special offer here
Get direct information on how to enrol, venues and availability...

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Course programme

Effective Credit Control
Outcomes

This workshop will enable participants to:-


  • Evaluate the cost of credit to the company - What is working capital?

  • The Credit Cycle and the stages of Credit Control

  • Terms and Conditions - is your Credit Policy effective?

  • Credit Ratings and References

  • Plan cash collection targets by formulation of a credit control action plan

                        *Use cash collection techniques - verbal and written
                        *Deal with aggressive customers andhandle predictable excuses

  • Identify insolvency signposts and take action where appropriate

  • Use County Courty and High Court procedures when necessary
  • see the full course programme

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    Venues and dates



    Where London, Oxford Street see map
    When Start: 22/01/2009 Finish: 22/01/2009 See calendar
     
    Where Blackburn, Whalley Road, Billington see map
    When Start: 19/02/2009 Finish: 19/02/2009 See calendar
     
    Where Manchester, 82 King Street see map
    When Start: 13/03/2009 Finish: 13/03/2009 See calendar
     
    Where Blackburn, Whalley Road, Billington see map
    When Start: 21/04/2009 Finish: 21/04/2009 See calendar
     
    Where Manchester, 82 King Street see map
    When Start: 27/05/2009 Finish: 27/05/2009 See calendar
     
    Where London, Oxford Street see map
    When Start: 25/06/2009 Finish: 25/06/2009 See calendar
     
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    On Stand & Deliver

    Provider description
    Stand & Deliver was formed in 1993 and has grown yearly in aspects of turnover, number of clients and training consultants. The range of development has also widened. Our services are delivered throughout the UK and overseas and are backed by an afficient course support department. We ensure our training is participartive and experiential. People don't learn by 'chalk and talk' but by joining in, experienceing things for themselves and enjoying the process. As enthusiastic practitioners ourselves, we design and plan our training sessions to take all of these things into account. People don't learn when they are bored, so we ensure the training sessions are lively and interesting by finding new ways to present information and by offering encouragement to try new things. A sense of humour also helps the learning process along! We are experienced in working with people for whom training is a new and perhaps threatening experience. We work hard to make people feel comfortable and to provide a range of ways in which information can easily be assimilated. Stand & Deliver provide a range of public courses and all courses can be run in-company and we will work with you to design and deliver development programmes which are tailor made to your requirements. We have worked with many organisations throughout the UK and abroad to deliver cost-effective management training programmes - our experience is at your disposal. As experienced practitioners we have a proven track record in the design and execution of prgroammes in accordance with client specifications. We bring a creative eye to training solutions whilst always keeping in mind the business focus of the client and the development needs of the participants. Our consultants are specialists with a proven track record and extensive knowledge and experience in their development areas. They work across many industry sectors, incorporating best practice into their work , they share a common value base and are committed to and invest in their own life-long learning. Our approach is dynamic, engaging and interactive and we always look for new ways to ensure maximum involvement and motivation.

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