Management Skills – Goals , Managing the cycle 6hrs

The course is designed for managers and team leaders who consult, set ,
implement, and evaluate goals against operational and individual performance.

This unit is relevant to managers and team leaders who are newly
appointed or who wish to review and reflect on their current skills.

Understand the context of quality assurance
• Be able to implement quality standards
• Be able to lead the evaluation of quality processes
• Be able to align objectives of own area of responsibility with those of
the organisation
• Be able to implement operational plans in own area of responsibility
• Be able to monitor and evaluate operational plans in own area of
responsibility