Market Your Business

Module 1: Marketing

1.1 What is marketing?
1.2 Customers needs and wants
1.3 Marketing research
1.4 Market research: what to look at and where to find it
1.5 Segmentation
1.6 Positioning
1.7 The 4 Ps – Product, Price, Place, Promotion
1.8 Three more Ps – People, Process, Physical environment
1.9 Product development
1.10 Pricing strategy
1.11 Credit and payment terms
1.12 Promotion channels
1.13 How to distribute your products, B2B marketing
1.14 After sales service – handling complaints and returns

Module 2: Your marketing plan

2.1 Why have a marketing plan?
2.2 Essential components for a marketing plan
2.3 Sample marketing plan

Module 3: Low cost marketing techniques

3.1 Business image
3.2 Increase your visibility in your community
3.3 Referrals
3.4 Build a mailing list
3.5 Business networking

Module 4: Developing your brand

4.1 Brand identity
4.2 Differentiate
4.3 Brand name and logo
4.4 Building your brand personality
4.5 How?
4.6 Believe in your brand and your customers will too

Module 5: Your website

5.1 Why do you need a website?
5.2 Setting up a website
5.3 Creating good content
5.4 The copy
5.5 Search engine optimisation, SEO
5.6 Website analytics
5.7 Benefits of blogging

Module 6: Social media and online marketing

6.1 What is online marketing?
6.2 The power of social media
6.3 Rules of engagement
6.4 Prepare a social media marketing plan
6.5 Manage your online presence
6.6 How to be likeable on social media
6.7 A picture is worth a thousand words
6.8 Facebook
6.9 LinkedIn
6.10 Google + Business
6.11 Twitter
6.12 Blog
6.13 YouTube
6.14 Pinterest
6.15 Skype
6.16 Email marketing

Module 7: Public relations & advertising

7.1 Look for PR opportunities
7.2 Brainstorming
7.3 Writing an effective press release
7.4 Radio/Press interview
7.5 Generate newsworthy ideas
7.6 Advertising

Module 8: Sales

8.1 Sales campaigns
8.2 Your sales pitch
8.3 Leads generation
8.4 Pay per click advertising and selling online