Quality Awareness for Managers

Quality awareness for managers "a fact that is often lost amongst the hype:
    quality is about improving business"
Features
-              the one definition of quality that matters
-              the business purpose of a quality management system
-              the six main business principles of quality
-              the management rationale for a written-down system
-              how a quality system improves the business
-              how a quality system improves managers' jobs
-              the part managers must play in quality
-              the behaviours expected of people in a quality company
-              reducing paperwork and increasing useful information
-              reducing the cost of quality
-              what can I do to improve business through quality?
Format
·     one day programme
·     highly interactive
·     case studies.
·     individual action planning.

Benefits    
·              increased awareness of the relation and importance of quality thinking and methods to improvements in the business
·              generation of ideas that can be applied immediately to the business
·              improved ability to sell the business rationale of quality methods to management, colleagues and staff.