ISO 9001 Quality Management System readiness

ISO 9001 Quality Management System readiness

Discover the ISO 9001 standard and:
its content
its principles
its requirements
the stakes

Become familiar with:
quality approach
quality management system (QMS)
process approach
quality terminology
continual improvement
tools for ISO 9001 certification

Content:
MCQ (multiple choice questionnaire) Beginning (10 questions)
1 Quality approach
    1.1 Background
    1.2 Scope
    1.3 Principles
2 Standards and definitions
    2.1 Standards
    2.2 Definitions
MCQ Quality approach (8 questions)
3 Process approach
    3.1 Process
        3.1.1 Management process
        3.1.2 Realization process
        3.1.3 Support process
    3.2 Process mapping
    3.3 Process approach
MCQ Process approach (6 questions)
4 QMS requirements
    4.1 General requirements
    4.2 Documentation
MCQ QMS requirements (8 questions)
5 Management responsibility
    5.1 Commitments
    5.2 Management review
6 Resource management
MCQ Management responsibility (7 questions)
7 Product realization
    7.1 Planning
    7.2 Customer
    7.3 Design and development
    7.4 Purchasing
    7.5 Production
    7.6 Monitoring and measuring
MCQ Product realization (12 questions)
8 Measurement, analysis and improvement
    8.1 General
    8.2 Internal audit
    8.3 Nonconforming product
    8.4 Analysis of data
    8.5 Improvement
        8.5.1 Continual improvement
        8.5.2 Corrective action
        8.5.3 Preventive action
MCQ Continual improvement ( questions)
MCQ End (20 questions)

Annexes:

training module "ISO 9001 readiness" (support)
ISO 9001 quality manual (template)
list of procedures and equivalences (example)
management review report (template)
process list (example)
index of ISO 9001 terms, clauses, subclauses and keywords
glossary