Stonebridge Associated Colleges courses

... service based role. This course is open to everyone, regardless of their academic or professional backgrounds. You do not need to have any prior knowledge in the field. However we do recommend that you are interested in customer relations and that you are prepared for a home learning experience.... Learn about: Customer Service, Customer Care...

...Airline and Airport Customer Care Course The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards and procedures in force. Target Audience: Any one considering employment in, or currently employed within... Learn about: Airline Training, Customer Care...

...Customer Care Skills Course This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the end of this course, you will: recognise why you need a customer care programme. have an action... Learn about: Customer Care, Skills and Training...

...Customer Service on the Telephone Skills Course The aims of this course are to enable people who use the telephone in business situations to improve their skills and deliver better customer care through telephone contact. At the end of this course delegates will be able to:- improve customer... Learn about: Customer Service, Telephone Skills, Skills and Training...

...NCFE Level 3 (QCF) Certificate in the Principles of Customer Service course The NCFE Level 3 Certificate in Principles of Customer Service is designed to provide you with the knowledge you need to enable you to work in a customer focused industry. Excellent customer service is critical... Learn about: Customer Service...