Workplace Diversity

Base2 Training Limited
In Newcastle Upon Tyne

£295
VAT exempt
Want to speak to an Advisor about this course?

Important information

Typology Training
Level Beginner
Start Newcastle upon tyne
Duration 1 Day
Start 10/10/2017
  • Training
  • Beginner
  • Newcastle upon tyne
  • Duration:
    1 Day
  • Start:
    10/10/2017
Description

Understanding diversity in the workplace. This one day workshop will help participants to understand what diversity is all about, and how they can help create a more diverse world at work and at home.

Important information

Documents

Venues

Where and when

Starts Location
10 October 2017
Newcastle Upon Tyne
The Quadrus Centre, Woodstock Way, Boldon, NE35 9PF, Tyne and Wear, England
See map
Starts 10 October 2017
Location
Newcastle Upon Tyne
The Quadrus Centre, Woodstock Way, Boldon, NE35 9PF, Tyne and Wear, England
See map

Frequent Asked Questions

· Who is it intended for?

The workshop is mainly aimed at anyone who needs to gain a basic understanding of diversity in the work place.

· Requirements

No prior experience is required.

· Qualification

Certificate of participation can be obtained if required.

· What happens after requesting information?

On receiving your request we will contact you to explain course content, including course dates and payment options.

What you'll learn on the course

Discrimination
Diversity Awareness
Workplace Diversity
Communication Skills
Communication Barriers
Stereotypes
Biases
Complaints
Workplace Changes
Social Changes

Teachers and trainers (1)

Chris Edmondson
Chris Edmondson
IT Trainer

Course programme

The topics covered are as follows:

1 Getting Started

· Icebreaker

· Ground rules

· The parking lot

· Workshop objectives

· Action plans and evaluation forms

2 Understanding Diversity

· What is Diversity?

· Related Terms and Concepts

· A Brief History

· A Legal Overview

3 Understanding Stereotypes

· Stereotypes vs. Biases

· Identifying Your Baggage

· Understanding What This Means

4 Breaking Down the Barriers

· Changing Your Personal Approach

· Encouraging Workplace Changes

· Encouraging Social Changes

5 Verbal Communication Skills

· Listening and Hearing: They Aren’t the Same Thing

· Asking Questions

· Communicating with Power

6 Non-Verbal Communication Skills

· Body Language

· The Signals You Send to Others

· It’s Not What You Say,
It’s How You Say It

7 Being Proactive

· Encouraging Diversity in the Workplace

· Preventing Discrimination

· Ways to Discourage Discrimination

8 Coping with Discrimination

· Identifying if You Have Been Discriminated Against

· Methods of Reprisal

· Choosing a Course of Action

9 Dealing with Diversity Complaints as a Person

· What To Do If You’re Involved In A Complaint

· Understanding Your Role

· Creating a Support System

10 Dealing with Diversity Complaints as a Manager

· Recording the Complaint

· Identifying Appropriate Actions

· Choosing a Path

11 Dealing with Diversity Complaints as an Organization

· Receiving a Complaint

· Choosing a Response

· Learning from the Complaint

12 Wrapping Up

· Words from the Wise

· Review of Parking Lot

· Lessons Learned

· Completion of Action Plans and Evaluations

Achievements for this centre


Students that were interested in this course also looked at...
See all