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ABC Training Solutions Ltd courses
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...The 6 W’s of message taking. Active listening skills on the phone. Factors of voice to add impact. Tactics and tips to cope with anger and complaints... Learn about: Communication Training, Assertion Training, Customer Care...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...Completion of the Receptionist: How Good am I? questionnaire First Impressions Exploring why ‘first impressions’ are so important, by highlighting the... Learn about: Anger Management, Assertion Training, Client Management...
- Training
- Inhouse in Evesham
- Intermediate
- Different dates available
- 1 Day
...We come to your company's premises to deliver courses for 1 to 8 (or more) delegates in topics such as supervisory skills, management skills... Learn about: Communication Training, Assertiveness Training, Body Language...
- Short course
- Inhouse
- Intermediate
- Different dates available
- 1 Day
...Warwickshire, Gloucestershire and the West Midlands. Costs £350 per day for 1 delegate, £550 per day for 2-5 delegates, £690 for 6-10 delegates plus VAT and expenses... Learn about: Interview Techniques, Recruitment Process, Personnel Management...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...(or more) delegates in topics such as supervisory skills, management skills, leadership development, exceptional customer service, telephone techniques... Learn about: Delegating Skills, Skills Communication, Time management...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...Delegates: Maximum of 5 per workshop is recommended. Training Course Methods · A variety of training methods are used, including group discussion... Learn about: Presentation ppt, Body Language, Voice Projection...
- Course
- Inhouse
- Beginner
- Different dates available
- 2 Days
...areas ·Know what communication is and where it goes wrong in business ·Understand and practice the 3 steps to assertive behaviour to encourage staff to 'give of their best'... Learn about: Team Leader, Influencing Skills, Team Building...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...·Delegates will be supplied with full support documentation, supplied in spiral bound format. ·A Knowledge/Skill Checklist is utilised on the training course... Learn about: Skills Communication, Influencing Skills, Assertive Behaviour...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...we would host a telephone meeting with you to establish the nature of the delegate’s roles, their strengths and development areas and any areas of the... Learn about: Listening Skills, Assertive Behaviour, Anger Management...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...and managerial skills training in commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development... Learn about: Performance Appraisal, Performance evaluation, Appraisal Skills...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...learning styles Understand the importance of visual aids Understand the motivation factors in getting people to learn and stay involved throughout the learning process... Learn about: Communication Skills, Influencing Skills, Training coordination...
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