Absence Management

IT Training Solutions Limited

Course

Inhouse

Price on request

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Description

  • Type

    Course

  • Methodology

    Inhouse

Absence of employees can cost organisations in terms of both salaries and lost business continuity. This one day absence management workshop provides an overview of the law, practical tips on managing absence and offers delegates the opportunity to enhance their management skills.

About this course

None

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Subjects

  • Management

Course programme

Course Overview

Absence of employees can cost organisations in terms of both salaries and lost business continuity. This one day absence management workshop provides an overview of the law, practical tips on managing absence and offers delegates the opportunity to enhance their management skills.
Prerequisites
  • None


Objectives


    Delegates will be able to :
  • Upon completion of the course delegates will understand essential elements of the law surrounding absence, be able to recognise the difference between sickness and non-attendance and be able to formulate plans to manage both. They will acquire skills to understand how to limit unnecessary absence, use company absence procedures, be able to practice key skills in controlling absence and be able to understand the impact of their own management style in potential conflict situations.
Related Courses
  • Behaviour Management ()
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
Whats Included
  • Comprehensive colour course manual and exercises
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
Introduction
Measuring, monitoring and benchmarking
  • Measuring absence
  • Costing absence
  • Benchmarking your organisation
The causes of absence
  • Single-factor explanations of absence
  • Integrated multiple-factor explanations of absence
  • The influence of personal characteristics on absence
  • The influence of the organisational context
  • The influence of external factors on absence
Absence control and attendance management policies
  • What sort of policies?
  • Policies to manage and discourage absence
The disciplinary and legal framework of absence management
  • The contract of employment
  • The statutory framework and the ACAS Code of Practice
  • Express contractual terms and absence management
  • The doctrine of 'frustration' and long term sickness absence
  • Long term sickness procedures
  • Procedures for dealing with persistent short-term absences
Return to work interviews
  • The environment
  • Structuring the interview
  • Building rapport
  • Questions
  • Active Listening
And finally, some dos and don'ts

See related categories

Absence Management

Price on request

The best HR Management courses

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See all