Advanced Apprenticeship in Hospitality Supervision and Leadership (NVQ) - Level 3

Advanced Apprenticeship in Hospitality Supervision and Leadership (NVQ) - Level 3 Overview

This is a work-based qualification which will enable individuals to develop knowledge, understanding and skills essential for working in a hospitality environment, such as supervisory skills, working with others and managing and improving own and other’s performance.

For employers, apprenticeships offer many benefits to businesses, including offering practical solutions to the recruitment and retention of staff.

They are designed by employers for employers and therefore reflect the changing needs of the sector.

Apprenticeship Level 3 (Advanced Apprenticeship)

• Competence-based element: Level 3 NVQ Diploma in Hospitality Supervision and Leadership (QCF)
• Knowledge-based element: Level 3 Award in Hospitality Supervision and Leadership Principles
• Functional Skills Level 2:
• Mathematics
• English

Employment Rights and Responsibilities (ERR)

ERR is a non-accredited component, which is delivered using a contextualised work booklet which will be assessed by your tutor.

The ERR will also be supported by the completion of a workplace induction where it is expected that the employer will identify the role and responsibilities of themselves and their employees.

Personal Learning and Thinking Skills (PLTS)

PLTS, is a non-accredited component of the Apprenticeship Framework and will be assessed through evidence that will be produced through the accredited components of the Apprenticeship programme.

Entry requirements

Individuals must already have sourced employment within the hospitality sector in a supervisory role, prior to applying for the Advanced Apprenticeship in Hospitality Supervision and Leadership.

Individuals will undertake a Level 2 diagnostic assessment for maths and English prior to enrolment. Individuals will need to achieve a minimum of a 50% score in both subjects to ensure a place on the apprenticeship programme or, if individuals have passed maths and English GCSE with a grade A* to C or key skills at Level 2, they will be required to evidence this with certificate/s which will then result in exemption from undertaking the maths and English functional skill qualification.

Individuals will also have to complete a free writing exercise to provide evidence to demonstrate grammar and spelling.

Start dates and fees

16-18: no cost

19-23: £500

For information on apprenticeship opportunities please visit our Vision Apprentices website.

For information on apprenticeship opportunities please visit our Vision Apprentices website.

How long is the course?

21 months.

How will I be assessed?

Individuals are required to produce a portfolio of evidence on our online e-portfolio, which will contain a variety of assessments covering the criteria stipulated by the awarding body to cover the Level 3 NVQ Diploma in Hospitality Supervision and Leadership and Award in Hospitality Supervision and Leadership Principles.

Assessments may include:

• Observations held in the working environment
• Reflective accounts
• Witness statements
• Activity-based work books
• Work products

Assessment will be planned with an assessor prior to the assessment taking place.

What does the course lead to?

This qualification offers various opportunities for progression to further learning. Individuals can progress to other Level 3 NVQs in Hospitality, BTEC Level 4 HNC Diploma and Level 5 HND Diploma in Hospitality Management (QCF).

What will I study?

Award in Hospitality Supervision and Leadership Principles Level 3 mandatory units:

• Principles of Leading a Team in the Hospitality Industry
• Supervision of Operations in the Hospitality Industry
• Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism

Level 3 NVQ Diploma in Hospitality Supervision and Leadership mandatory units:

• Set Objectives and Provide Support for Team Members
• Develop Working Relationships with Colleagues
• Contribute to the Control of Resources
• Maintain the Health, Hygiene, Safety and Security of the Working Environment
• Lead a Team to Improve Customer Service

Level 2 Functional Skills in Maths and English

ERR (Employer Rights and Responsibilities)

PLTS (Personal Thinking and Learning Skills)

How do I apply?

Contact Marcus Topley, employer engagement lead
01623 627191 ext. 8201
marcus.topley@wnc.ac.uk