Advanced Client Relationship Management
Course
In London
Description
-
Type
Course
-
Location
London
This course enables you to: develop the commercial awareness, activities and skills to retain and manage your business relationships with existing clients more effectively. Suitable for: This course will benefit senior supply-side researchers, managers and directors whose role is to develop and/or retain existing clients.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Management
Course programme
Getting more business from existing clients
Objective
This course enables you to:
- develop the commercial awareness, activities and skills to retain and manage your business relationships with existing clients more effectively.
Learning outcomes
By the end of the course, delegates should have a practical understanding of how to:
- use a relationship management approach to build more business from clients
- maximise the effectiveness of contact initiatives, telephone calls and meetings
- capitalise on business opportunities with clients and contacts
- secure an ongoing pipeline of business with existing, occasional and lapsed clients.
Who will benefit?
This course will benefit senior supply-side researchers, managers and directors whose role is to develop and/or retain existing clients.
Advanced Client Relationship Management