Advanced Client Relationship Management

Course

In London

£ 455 + VAT

Description

  • Type

    Course

  • Location

    London

This course enables you to: develop the commercial awareness, activities and skills to retain and manage your business relationships with existing clients more effectively. Suitable for: This course will benefit senior supply-side researchers, managers and directors whose role is to develop and/or retain existing clients.

Facilities

Location

Start date

London
See map
15 Northburgh Street, EC1V 0JR

Start date

On request

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Management

Course programme


Getting more business from existing clients

Objective
This course enables you to:
  • develop the commercial awareness, activities and skills to retain and manage your business relationships with existing clients more effectively.

Learning outcomes
By the end of the course, delegates should have a practical understanding of how to:
  • use a relationship management approach to build more business from clients
  • maximise the effectiveness of contact initiatives, telephone calls and meetings
  • capitalise on business opportunities with clients and contacts
  • secure an ongoing pipeline of business with existing, occasional and lapsed clients.

Who will benefit?
This course will benefit senior supply-side researchers, managers and directors whose role is to develop and/or retain existing clients.

Advanced Client Relationship Management

£ 455 + VAT