Advanced Diploma in PC Support
Vocational qualification
Blended learning in Ealing
Description
-
Type
Vocational qualification
-
Methodology
Blended
-
Location
Ealing
-
Duration
2 Years
Suitable for: Do you want to. repair or reconfigure your own PC or do this for a living. install upgrades. expand memory or increase your disk capacity. gain knowledge of networking, installation and maintenance. build knowledge and understanding for a further academic or professional qualification.
Facilities
Location
Start date
Start date
About this course
Basic PC skills and some personal experience.
Reviews
Course programme
Introduction
The advanced diploma is delivered over two years. The first year is devoted to building you basic knowledge of hardware and software before the student is introduced to networking. If you have prior knowledge of computing, you may be exempted from the first year.
In this course, you learn by doing. The course is delivered hands-on during which you take apart and reassemble the components of a PC and use specific techniques for identifying the source of hardware and software problems.
The field of networking continues to grow, fuelled by increasingly sophisticated user requirements and applications which place growing demands on networks. Today's professionals must have a solid foundation in networking concepts and practices to streamline enterprise operations.
Course Content
Year 1
Modules: 001, 002, 003, 004, 111, 021, 022, 023, 024, 206, 224, 102, 401, 412
Year 2
Modules: 401, 412, 408, 403, 501, 503, 504, 512, 513, 514
Modules may be changed to reflect the current trends and demands of the IT industry
Course Commencement
Course commences every September, January, April and June.
Course Module
Year 1
001: IT principles (Core)
002: Word Processing
1003: Spreadsheets
004: Databases
111: Fundamentals of computing systems and customer care
021: IT Principles (Core)
022: Word Processing 2
023: Spreadsheets 2
024: Databases 2
206: Test software components
224: Create software components using Visual Basic.NET I
102: Dismantle, assemble, install and maintain a desktop computing system I
401: Maintain Equipment and Systems I
412: Customer Support Provision I
Year 2
102: Dismantle, assemble, install and maintain a desktop computing system II
401: Maintain Equipment and Systems II
412: Customer Support Provision II
408: Networking
403: Install and Configure Equipment and Operating Systems
501: Plan for the delivery of ICT Support Services and assist in the Acquisition of ICT Systems
503: Install, Configure and Integrate Networked Hardware and Software
504: Install and configure Software
512: Customer Support Provision
513: Installing, Configuring and Administering MS Windows 2000 Professional
514: Installing, Configuring and Administering Microsoft Windows 2000 Server
Advanced Diploma in PC Support