IT Support Technician

Blended learning in London

Price on request
  • Typology

    Vocational qualification

  • Methodology

    Blended

  • Location

    London

  • Duration

    11 Weeks

Description


Suitable for: Those who want to work as an IT Support Technician within a company's IT department, retail computer store or carrying out home repairs.

Facilities

Location

Starts

London
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Starts

Different dates availablePlaces sold out

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Achievements for this centre

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 11 years

Course programme

Course Objective: To learn how to install, repair, upgrade and maintain PCs and operating systems.


Course Content:

  • A+ 2009 Certification Course and A+ update - Learn to install, repair, upgrade, configure, optimize, troubleshoot, and perform preventative maintenance on personal computers and operating systems. Understand principles of implementing LANs and Internet access. The A+ Certification by CompTIA is an international and vendor-neutral certification that has been endorsed and recognized by industry computing manufacturers and organizations. This in-depth, self-paced training series teaches you how to work with Windows 7 including; installation, upgrade options, UAC configuration, and Homegroups.

Communication Skills for IT Specialists – The need for IT specialists who can effectively communicate with all types of users, as well as help organizations implement and manage their growing technological requirements, continues to grow. The Communication Skills for IT Specialists course helps you communicate successfully while managing projects and people within the IT industry. You will learn all aspects of communication from understanding theory to conflict resolution and presentation styles, including scenarios that show how effective communication becomes a key advantage in today's IT environment.

Recommended Electives – choose Six

Computer Keyboard Skills

Health & Safety Essentials

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Strata IT Fundamentals

Learning Windows 7

Project Management

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