Assertive Communication

To achieve important outcomes in the workplace it is important to communicate assertively utilising a full range of communication mediums while sustaining robust and productive working relationships.

Identified as a core communication skill, understanding how to be assertive allows you to express yourself effectively and defend your point of view, while continuing to respect the rights and beliefs of others.

This self-paced short course provides students with practical advice on the importance of assertive communication and how to introduce it to your soft skill set.