Assertiveness and Self Confidence

Assertiveness & Self-Confidence

About the course:
Learn the tools to maximise potential through creating constructive interactions and boosting personal self-esteem

A one day workshop for practical guidance in how to develop assertiveness skills in a range of workplace situations. To gain the tools and techniques to boost confidence and build self-esteem, through role play and group activities.

Suitable for anyone who wants to improve their overall confidence, influence others and manage relationships at work.

Course Content:

• The difference between assertiveness and aggressive
• Understanding how to get your point across
• Saying 'no'
• Using body language and tone to influence better outcomes
• The importance of perception - why we feel as we do
• Applying course outcomes in the workplace environment
• Handle challenging situations and people with confidence and assertion
• Recognising personal style and behavior patterns

Progression:
CMI Management qualification, NVQ's and workshop programme

Code : Time : Duration : Day : Tuition Fee : Admin Fee
B00317 001 09:30 - 16:30 09/12/2009 - 09/12/2009 Wednesday 95

B00317 002 09:30 - 16:30 11/05/2010 - 11/05/2010 Tuesday 800