Assertiveness Courses Cambridgeshire

...supportive, expert trainer. Total 12 hours training. This course is a great opportunity to start learning how to handle life more assertively... Learn about: Not avoid conflict, Able to ask for what you want, Clear Communication...

...and competence in others Plan and manage key meetings with staff Monitor and measure performance Identify staff learning and development opportunities Organisations...

...to “hear” the things that are important but not said • Avoid assumptions • Communicate effectively face to face and over the telephone...

...and competence in others Plan and manage key meetings with staff Monitor and measure performance Identify staff learning and development opportunities Organisations...

...• Develop an action plan to ensure that the desired outcome is achieved...

...achieve their objectives • Use effective questioning techniques to uncover the needs and wants of the other party • Demonstrate the skills of negotiation...