Communication Skills
Course
In Peterborough
Description
-
Type
Workshop
-
Location
Peterborough
-
Duration
1 Day
Understand the different elements of communication. Understand their communication style and how this impacts. on others. Use good quality questions to understand the needs of the. others. Listen actively to 'hear' the things that are important but not. said. Avoid assumptions. Communicate effectively face to face and over the telephone. Suitable for: Anyone who wants to improve their interaction with others.
Facilities
Location
Start date
Start date
Reviews
Course programme
This workshop runs over one day and is a very practical workshop
which is tutor led. All the sessions involve delegate input to allow
them to develop and demonstrate the skills of effective
communication.
After this workshop delegates will be able to:
• Understand the different elements of communication
• Understand their communication style and how this impacts
on others
• Use good quality questions to understand the needs of the
others
• Listen actively to “hear” the things that are important but not
said
• Avoid assumptions
• Communicate effectively face to face and over the telephone
Communication Skills