Assertiveness Skills

Doctrina Training & Consultancy Ltd

Course

In Belfast City

£ 275 VAT exempt

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Description

  • Class hours

    7h

  • Duration

    1 Day

  • Start date

    Different dates available

Assertive people are much more effective at work and they are able to handle what might be considered as difficult situations a lot better than others. One of the most common causes of poor communication and relationship difficulties is due to lack of personal confidence or low self-esteem.

Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others.

Important information

Documents

  • Assertiveness Skills.pdf

Facilities

Location

Start date

Belfast City (County Antrim)
See map
Fisherwick Place, Great Victoria Street, BT1 6DY

Start date

Different dates availableEnrolment now open
Belfast City (County Antrim)
See map
St. Annes Square, 20 Talbot Street, BT1 2LD

Start date

Different dates availableEnrolment now open

About this course

By the end of the course participants will:
Be able to identify assertive, aggressive and passive behaviours and their impact on others.
Identify their own behaviour – are they getting the results they need or want?
Learn the skills to develop assertive communication – verbally, vocally and visually
Apply assertive skills to Say No, deal with requests, deal with criticism and asking for help.
Have an opportunity to practise their new skills in a safe environment.

This workshop is for anyone who wishes to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills to become more assertive in any task they do.

No Requirements

Certificate of Attendance

Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course date.

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Subjects

  • Communication Training
  • Negotiation Skills
  • Influencing Skills
  • Persuasion Skills
  • Delegating Skills
  • Self-esteem
  • Body Language
  • Presentation Skills
  • Assertion Training
  • Assertive Behaviour
  • Assertiveness Training
  • Confidence Training
  • Gain Confidence
  • Social Skills
  • Verbal Skills
  • Assertiveness

Teachers and trainers (1)

Unconfirmed Unconfirmed

Unconfirmed Unconfirmed

Unconfirmed

Doctrina's Training & Consultancy Ltd scope of trainers all have extensive knowledge and experience of delivering Customer Care training to the private and public sector as well as the voluntary sector.

Course programme

This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others.

By the end of the course participants will:

· Be able to identify assertive, aggressive and passive behaviours and their impact on others.

· Identify their own behaviour – are they getting the results they need or want?

· Learn the skills to develop assertive communication – verbally, vocally and visually

· Apply assertive skills to Say No, deal with requests, deal with criticism and asking for help.

· Have an opportunity to practise their new skills in a safe environment.

Additional information

We can deliver this course in house if required.

See related categories

Assertiveness Skills

£ 275 VAT exempt

The best Assertiveness courses

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