Assertiveness Training courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Presentation Skills, Delegating Skills, Assertive Behaviour...

...• The programme lasts for 12 weeks and is full-time (Monday – Friday). • The participants will gain increased confidence, motivation and other employability skills...

... an appropriate strategy Understanding and managing objections Opening and using channels of communication Using Behaviour to Influence Outcomes Types of assertive... Learn about: Confidence Training, Personal Effectiveness, Assertive Behaviour...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Overcome negative blocks, Influencing Skills, Barriers of communication...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Problem Solving, Skills and Training, Managing Conflict...

...the different strategies for influencing Use a wider range of influencing styles in appropriate circumstances Select the appropriate strategies for... Learn about: Delegating Skills, Negotiation Skills, Public Speaking...

...Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will demonstrate the core skills... Learn about: Delegating Skills, Persuasion Skills, Influencing Skills...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Confidence Training, Assertiveness Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Assertive Behaviour, Being Persuasive, Enhancing Personal Image...

... opinion and knowledge Developing the Essential Assertiveness Necessary for Today’s Business Climate What is assertiveness and why is it crucial to success... Learn about: Assertiveness Training, Communication Training, IT Project Management...

...Hearing and listening techniques, such as clarifying with questions will be covered, as well as tips for speaking clearly. Delegates will be working on speed... Learn about: Speaking Clearly, Presenting Ideas, Key Skills...

...Anyone who needs to influence others in order to achieve their goals Managers responsible for matrix management of others People who need to put their... Learn about: Maintaining Trust, Matrix Management, Motivations of others...