Assertiveness Training courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Presentation Skills, Communication Training, Assertion Training...

...12 – Final Presentation Special Features • Full-time course that does not affect benefits • Young person’s allowance for 16/17 year olds • All public transport...

... an appropriate strategy Understanding and managing objections Opening and using channels of communication Using Behaviour to Influence Outcomes Types of assertive... Learn about: Communication Skills, Assertive Behaviour, Assertiveness Training...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Communication Skills, Influencing Skills, Communication Training...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Decision Making, Assertive Behaviour, Problems and changes management...

...Our delegates will learn skills, techniques and strategies to adapt an influencing style to deal effectively with the range of people they will encounter... Learn about: Delegating Skills, Communication Skills, Negotiation Skills...

...to make the most effective use of time available for negotiation preparation Listen carefully and use the best questioning techniques to gain the right... Learn about: Skills and Training, Improve Communication, Customer Service Skills...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Assertiveness Training, Confidence Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Enhancing Personal Image, Interpersonal Skills, Positive Body Language...

... opinion and knowledge Developing the Essential Assertiveness Necessary for Today’s Business Climate What is assertiveness and why is it crucial to success... Learn about: Assertiveness Training, Effective Communication, People Management...

...a certificate of attendance. The trainer for this course has extensive experience in design and delivery of communications skills programmes... Learn about: Communication Skills, Presenting Ideas, Key Skills...

...point across in a persuasive and convincing manner Anyone who feel that they are too easily others influenced by others!... Learn about: Matrix Management, Building Rapport, Convincing Others...