Assertiveness Training courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Assertive Behaviour, Gain Confidence, Confidence Training...

...12 – Final Presentation Special Features • Full-time course that does not affect benefits • Young person’s allowance for 16/17 year olds • All public transport...

... an appropriate strategy Understanding and managing objections Opening and using channels of communication Using Behaviour to Influence Outcomes Types of assertive... Learn about: Skills and Training, Verbal Communication, Interpersonal Communication...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Problems and changes management, Managing Conflict, Assertive Behaviour...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Communication Training, Overcome negative blocks, Communication Skills...

...to adapt an influencing style to deal effectively with the range of people they will encounter. Objectives On completion of this training course... Learn about: Public Speaking, Decision Making, Negotiation Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Delegating Skills, Customer Care, Persuasion Skills...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Assertiveness Training, Confidence Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Enhancing Personal Image, Achieving Results, Positive Body Language...

... opinion and knowledge Developing the Essential Assertiveness Necessary for Today’s Business Climate What is assertiveness and why is it crucial to success... Learn about: Assertiveness Training, Difficult People, Effective Communication...

...articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking... Learn about: Presenting Ideas, Speaking Clearly, Key Skills...

...This one day introductory programme will be followed later in the year with our 2 Day Advanced influencing Skills programme. Anyone who is new to introducing... Learn about: Maintaining Trust, Motivations of others, Body Language...