Assertiveness courses Northern Ireland

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Presentation Skills, Confidence Training, Negotiation Skills...

...They will work towards a nationally recognised qualification. They will also receive one-to-one support and careers guidance for the future...

...information The methods of persuasion and how to strive for win-win agreements Develop a confident negotiating style to deflect tough tactics How to close... Learn about: Customer Service Skills, Telephone answering, Delegating Skills...

...Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion... Learn about: Delegating Skills, Communication Skills, Persuasion Skills...

...to deliver results To develop your skills and confidence to voice your views, opinions, suggestions, fears and feelings with conviction How to raise issues... Learn about: Communication Training, Barriers of communication, Influencing Skills...

...confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers... Learn about: Assertiveness Training, Confidence Training...

...This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours they want to develop... Learn about: Improving Self-Confidence, Dealing with People, Interpersonal Skills...

...You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one... Learn about: Conflict Strategies, Convincing Others, Non-verbal Communication...

...ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers... Learn about: Sentence Structure, Speaking Clearly, Presenting Ideas...