Assertiveness courses Northern Ireland

...aggressive and passive behaviours and their impact on others. · Identify their own behaviour – are they getting the results they need or want?... Learn about: Presentation Skills, Assertive Behaviour, Body Language...

...costs reimbursed • Childcare allowance available • The programme is completely free • Other OCN qualifications available • The Prince’s Trust is a challenging...

...a confident negotiating style to deflect tough tactics · How to close of a negotiation process and know when to draw the negotiation to an end By the... Learn about: Customer Care, Delegating Skills, Influencing Skills...

...the different strategies for influencing Use a wider range of influencing styles in appropriate circumstances Select the appropriate strategies for... Learn about: Problem Solving, Communication Skills, Persuasion Skills...

...get in the way of successful behaviour Give instructions that are clear and precise and be able to provide the necessary motivation to get your employees... Learn about: English Language, Team Training, Overcome negative blocks...

...a wide range of people to achieve a win-win situation wherever possible Effectively manage difficult situations. What is assertiveness and how can I achieve... Learn about: Confidence Training, Assertiveness Training...

...It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course... Learn about: Resolving Issues, Enhancing Personal Image, Achieving Results...

...and clear verbal communication Building effortless rapport Networking in and out of the workplace Establishing and maintaining trust Who should attend... Learn about: Body Language, Convincing Others, Motivations of others...

...to improve their effectiveness by exploring different methods of communication and skills. All delegates who successfully complete this course will receive... Learn about: Key Skills, Speaking Clearly, Communication Skills...