Assertiveness courses Northern Ireland

...in the local community • Weeks 7 – 8 – Work Placement – gain experience, learn new skills and get a career • Week 9 – Next Steps Week – CV, Applications... More

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Influencing Skills, Communication Training, Delegating Skills... More

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Types of communication, Team Training, Communication Skills... More

...On completion of this training course, delegates will be able to: Define the difference between influence, persuasion, power and manipulation Identify the behaviours... Learn about: Influencing Skills, Conflict Resolution, Persuasion Skills... More

...a confident negotiating style to deflect tough tactics · How to close of a negotiation process and know when to draw the negotiation to an end By the... Learn about: Customer Care, Negotiation Skills, Persuasion Skills... More