Assertiveness courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Assertiveness Training, Influencing Skills, Delegating Skills...

...12 – Final Presentation Special Features • Full-time course that does not affect benefits • Young person’s allowance for 16/17 year olds • All public transport...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Team Training, Skill set, Communication Skills...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Customer Care, Negotiation Skills, Telephone answering...

...to build strong on-going relationships and networks and to gain acceptance and commitment from others. It is also a life skill, you can use it wherever... Learn about: Conflict Resolution, Presentation Skills, Negotiation Skills...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Confidence Training, Assertiveness Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Achieving Results, Dealing with People, Improving Self-Confidence...

...a certificate of attendance. The trainer for this course has extensive experience in design and delivery of communications skills programmes... Learn about: Presenting Ideas, Communication Skills, Sentence Structure...

...the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal... Learn about: Conflict Strategies, Matrix Management, Convincing Others...