Assertiveness courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Presentation Skills, Confidence Training, Delegating Skills...

...in the local community • Weeks 7 – 8 – Work Placement – gain experience, learn new skills and get a career • Week 9 – Next Steps Week – CV, Applications...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Barriers of communication, Overcome negative blocks, Communication Skills...

...On completion of this training course, delegates will be able to: Define the difference between influence, persuasion, power and manipulation Identify the behaviours... Learn about: Conflict Resolution, Public Speaking, Influencing Skills...

...Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will demonstrate the core skills... Learn about: Telephone answering, Influencing Skills, Persuasion Skills...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Confidence Training, Assertiveness Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Improving Self-Confidence, Assertive Behaviour, Dealing with People...

...Barriers to good communication - Using a simple structure to plan effective communication - How behaviour and personality influence the way people communicate... Learn about: Communication Skills, Speaking Clearly, Sentence Structure...

...and management styles to influence Learn how to influence at meetings and during presentations Conflict strategies - turning these to your advantage Succinct... Learn about: Motivations of others, Maintaining Trust, Matrix Management...