Assertiveness courses Northern Ireland

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Confidence Training, Assertiveness Training... More

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Verbal Skills, Social Skills, Assertion Training... More

...in the local community • Weeks 7 – 8 – Work Placement – gain experience, learn new skills and get a career • Week 9 – Next Steps Week – CV, Applications... More

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Communication Skills, Barriers of communication, Barriers of communication... More

...characteristics and styles of effective influencers Recognise the different sources of power Define the relationship between power and influence Recognise... Learn about: Negotiation Skills, Presentation Skills, Communication Skills... More

...information The methods of persuasion and how to strive for win-win agreements Develop a confident negotiating style to deflect tough tactics How to close... Learn about: Influencing Skills, Delegating Skills, Negotiation Skills... More