Assertiveness courses Northern Ireland

...to improve their overall effectiveness by challenging to be assertive in a positive, confident way. It will provide the delegate with a set of skills... Learn about: Social Skills, Influencing Skills, Assertive Behaviour...

...12 – Final Presentation Special Features • Full-time course that does not affect benefits • Young person’s allowance for 16/17 year olds • All public transport...

...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Negotiation Skills, Customer Service Skills, Improve Communication...

...that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and... Learn about: Public Speaking, Decision Making, Conflict Resolution...

...the impact of the use of language, body language, emotion and expression Putting it all together... Learn about: Barriers of communication, Overcome negative blocks, Communication Training...

...confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers... Learn about: Confidence Training, Assertiveness Training...

...accepted Deal with difficult people in a more confident manner Course benefits: Handling people and situations at work with confidence Achieving results... Learn about: Assertive Behaviour, Positive Body Language, Achieving Results...

...and clear verbal communication Building effortless rapport Networking in and out of the workplace Establishing and maintaining trust Who should attend... Learn about: Maintaining Trust, Non-verbal Communication, Conflict Strategies...

...Hearing and listening techniques, such as clarifying with questions will be covered, as well as tips for speaking clearly. Delegates will be working on speed... Learn about: Key Skills, Sentence Structure, Presenting Ideas...