Assertiveness courses Northern Ireland

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Confidence Training, Social Skills, Assertion Training...

...They will work towards a nationally recognised qualification. They will also receive one-to-one support and careers guidance for the future...

... the different types of communication Use the Push/Pull model of influence skill set Define assertive and non assertive behaviour How to communicate with customers... Learn about: Overcome negative blocks, Communication Skills, Assertive Behaviour...

...delegates to achieve their aims and objectives, while building rapport based on mutual trust and respect. Delegates will learn skills, techniques and strategies... Learn about: Influencing Skills, Conflict Resolution, Influencing Skills...

...to make the most effective use of time available for negotiation preparation Listen carefully and use the best questioning techniques to gain the right... Learn about: Customer Care, Skills and Training, Confidence Training...

... ability to communicate confidently and assertively with colleagues and customers. Objectives By the end of the programme the participants will: Understand and overcome the barriers to being assertive Recognise behaviour traits within yourself and others and learn effective strategies for managing... Learn about: Assertiveness Training, Confidence Training...

... they want to develop. It is suitable for managers and professional staff who wish to enjoy greater confidence when communicating with others. The trainer for this course has extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to... Learn about: Improving Self-Confidence, Achieving Results, Dealing with People...

...Hearing and listening techniques, such as clarifying with questions will be covered, as well as tips for speaking clearly. Delegates will be working on speed... Learn about: Sentence Structure, Key Skills, Communication Skills...

...It is not positional, but personal power that really matters. Being able to exert positive influence on people and situations will enable you to approach... Learn about: Maintaining Trust, Convincing Others, Body Language...