Assertiveness Skills

Newleaf Associates

Short course

In Edinburgh

£ 275 VAT exempt

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Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    Edinburgh (Scotland)

  • Duration

    1 Day

  • Start date

    17/06/2024

This course will teach you how to be more assertive and confident in a range of situations. You will increase awareness of your own behaviour and some of the reasons for it. You will learn about the differences between assertive, aggressive and passive behaviour and the impact these have on relationships both at work and at home. You will have the opportunity to develop and try out a range of assertiveness techniques and to focus on situations most relevant to yourself.

Facilities

Location

Start date

Edinburgh (Midlothian/Edinburghshire)
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Start date

17 Jun 2024Enrolment now open

About this course

To provide an understanding of different behaviour types and how they can affect other people
To analyse own assertiveness skills and identify situations where you would benefit from being more assertive
To practice and develop a range of assertiveness techniques e.g. how to make a request; how to say 'No'; how to handle criticism etc.

This course is intended for anyone who would like to increase their confidence and to communicate assertively in a range of situations at work or life in general.

There are no requirements for joining this course.

Certification of attendance can be provided on request.

The Assertiveness course can be delivered in-house with the content tailored to suit the organisation and the level of those attending.

In-house courses can be delivered throughout Scotland and in N. Ireland.

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Subjects

  • Assertiveness Training
  • Assertive Behaviour
  • Assertion Training
  • Confidence Training
  • Building Confidence
  • Interpersonal Skills
  • Interpersonal Communication
  • Communication Training
  • Assertiveness skills
  • Assertiveness techniques

Teachers and trainers (1)

Margaret Johnston

Margaret Johnston

Training Consultant

Highly experienced Trainer, Facilitator & Coach with a background of some 25 years in various roles within public, private and Further Education sectors. Chartered Member of the Chartered Institute of Personnel & Development (CIPD); Fellow of the Institute of Training & Occupational Learning (ITOL); Post-graduate Teaching Qualification (Further Education); Associate Member of the International NLP Trainers Association. Ability to work in partnership with clients and willing to 'go the extra mile'. Friendly learner-centred training style ensuring full participation and transfer of learning.

Course programme

A one day practical course intended for anyone who would like to develop assertiveness skills and techniques.
You will learn the true meaning of assertiveness and how to distinguish it from other behaviours. You will learn how to choose different responses and to communicate with more impact and confidence, thus achieving more of what you want.

The course covers the following:

  • Definitions and benefits of assertiveness
  • Self-assessment questionnare on assertiveness
  • Bill of Rights
  • Characteristics of different behaviour types - assertive, aggressive, passive
  • Awareness of assertive body language and tone of voice
  • How to put forward your point of view and be listened to
  • Saying 'No' when you want to without feeling guilty
  • Negotiating and reaching workable compromises
  • Handling conflict calmly and avoiding aggressive behaviour
  • How to give feeback when someone behaves in ways you do not like
  • Making actions notes for putting assertiveness skills into practice

See related categories

Assertiveness Skills

£ 275 VAT exempt

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