Assertiveness at Work
Short course
In 3 More London Riverside
Description
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Type
Short course
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Location
3 more london riverside
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Duration
1 Day
Increased productivity through more effective communication. Increased confidence in the ability to handle difficult behaviour in others. Manage your time more effectively and enjoy greater self-esteem. Improved decision making and reduction in procrastination. Suitable for: Anyone who needs to master the principles and practices of effective, assertive communication
Important information
Government funding available
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Content
Introduction
Conflict at work can have catastrophic effects and seriously reduce organisational effectiveness. The aim of assertion is to solve problems and get the best result through a win – win situation. This course will give participants the ability to formulate and communicate thoughts and opinions in a clear direct and non-aggressive way. Greater assertiveness will increase organisational effectiveness and productivity, giving individuals greater autonomy and control of their daily activities.
Key Topics
- What is assertiveness
- Understanding behaviour
- Managing behaviour
- Assertive language
- Assertiveness techniques
Related Courses
- effective negotiation skills
- communication skills
- time management
Additional information
Assertiveness at Work