Assertiveness at Work

Short course

In 3 More London Riverside

£ 950 + VAT

Description

  • Type

    Short course

  • Location

    3 more london riverside

  • Duration

    1 Day

Increased productivity through more effective communication. Increased confidence in the ability to handle difficult behaviour in others. Manage your time more effectively and enjoy greater self-esteem. Improved decision making and reduction in procrastination. Suitable for: Anyone who needs to master the principles and practices of effective, assertive communication

Important information

Government funding available

Facilities

Location

Start date

3 More London Riverside (London)
See map
Se1 2re

Start date

On request

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Reviews

Course programme

Course Content

Introduction

Conflict at work can have catastrophic effects and seriously reduce organisational effectiveness. The aim of assertion is to solve problems and get the best result through a win – win situation. This course will give participants the ability to formulate and communicate thoughts and opinions in a clear direct and non-aggressive way. Greater assertiveness will increase organisational effectiveness and productivity, giving individuals greater autonomy and control of their daily activities.

Key Topics

  • What is assertiveness
  • Understanding behaviour
  • Managing behaviour
  • Assertive language
  • Assertiveness techniques

Related Courses

  • effective negotiation skills
  • communication skills
  • time management

Additional information

Students per class: 12

Assertiveness at Work

£ 950 + VAT