Barnard Training courses

...®Understand the MBTI model and the ideas that underpin it. Undertake a range of activities in order to make a detailed assessment of their own MBTI type...

...Suitable for: Managers, team leaders, supervisors and any member of staff who wish to develop excellent morale and high quality performance throughout their business...

...and deal with poor performance effectively Course Content Below is an overview of the topics that can be covered. (Please note that if this course is delivered...

...®Improve team performance through motivation, feedback and managing performance. ®Communicate assertively and receive respect from others. ®Adopt a confident...

...® Selecting key points ® Knowing your audience ® Closing effectively ® Presentation practice - delivering a short presentation ® Evaluating presentations...

...team results ® Key influences in team behaviour ® How to help team members to identify their own strengths and limitations ® Using coaching to develop...

...esteem Outcomes Each delegate will receive detailed developmental feedback on their performance from both colleagues and facilitator and will be asked...

...assist you in your role. Objectives By the end of this course delegates will be able to; ® Demonstrate an awareness of the impact we have on others ® Identify...

...®Identify and understand what anger is. ®Explore the symptoms and effects of stress on individuals. ®Use assertive behaviour effectively. ®Improve their communication skills...

...the responsibility of managing sales and customer interactions. This course is aimed at sales teams or any personnel who have the responsibility of managing...

...listening skills ® Behaviour management strategies ® Using transactional analysis to understand factors that influence our communication ® Strategies for...

...Objectives By the end of this course, delegates will be able to; ® Identify their role within the organisation ® Understand who your key stakeholders are...

...®Identify effective key personal skills to maintain a professional approach. ®Recognise the importance of effective communication skills. ®Identify the...

...Target Group This course is aimed at any personnel who wish to manage their levels of stress at work. Objectives By the end of the course delegates will be able...

...Setting Prioritisation ® Planning – Time, Tasks, People and Taking Action towards achieving your goals ® Communicating and Delegating to others ® Review...

...®Understand the key elements of phone communication. ®Demonstrate the most effective methods to get the most out of your calls. Suitable for...