Barnard Training courses

...understanding of their own preferred style and impact in the workplace, and therefore gain some insights into how they might sometimes need to adjust their...

...in the motivation process ® Creating a link between job satisfaction and motivation Outcomes Each delegate will receive individual feedback and will...

...and strategies to successfully manage the performance of both your team and individuals ® Set appropriate targets and objectives ® Evaluate performance...

...who are either new to the supervisory role, or wish to refresh and enhance their existing skills. Overview This course focuses on understanding the...

...habits ® Dealing with common fears ® Dealing with nerves ® Building self confidence ® Creating a confident impression ® Improving and developing your voice...

...team results ® Key influences in team behaviour ® How to help team members to identify their own strengths and limitations ® Using coaching to develop...

...® Countering the ‘weapons’ ® Skills practice ® Positive self-talk for confidence ® Rights & responsibilities ® Strategies for confidence boosting self...

...of first impressions How first impressions are created. ® Communications Raising awareness of the breadth of communication Attributes and drawbacks of those methods...

...how to prevent conflict arising and deal with situations effectively ® Implement strategies and techniques to ‘keep cool’ at all times Course Content Below...

...is Harder Than Ever ® Who Are Your Customers? ® Assessing Your Own Customer Relationship Performance The 10 Characteristics of Your Service People and...

...situations assertively. Overview Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently...

...combining theory based learning with supportive practical exercises. Below is an overview of the topics that are covered. (Please note that if this course...

...wish to improve their general skills in the workplace. Objectives By the end of the course delegates will be able to : ® Identify effective key personal...

...Any personnel who wish to manage their levels of stress in the workplace. Overview This practical course is designed to help participants to better understand...

...to optimise as well as areas of opportunity to develop further in order to be more successful ® Time Management Techniques, more traditional methods...

...Each delegate will receive individual feedback, and will be asked to complete a personal action plan to identify key changes to implement and skills to practice...