Barnard Training courses

...Complete the VARK questionnaire and gain an understanding of your preferred learning style. ®Complete a personal Action Plan about how best to use their...

...Managers, team leaders, supervisors and any member of staff who wish to develop excellent morale and high quality performance throughout their business...

...®Understand the principles of effective performance management. ®Identify key techniques and strategies to successfully manage the performance of both your team and individuals...

...and Performance Management ® Communication Skills – different communication and behaviour styles ® Assertiveness Skills ® Awareness of why others behave...

...®Take the first steps to becoming a good presenter. ®Control nerves and deal with common fears. ®Speak more confidently in front of an audience...

...®Learn how to build a successful team. Suitable for: Managers, team leaders and senior staff, wishing to build a successful team, improve team performance...

...Target Group This course is aimed at people who wish to develop their personal effectiveness and increase their confidence. Objectives By the end of...

...of first impressions How first impressions are created. ® Communications Raising awareness of the breadth of communication Attributes and drawbacks of those methods...

...plan that will assist them in kerbing the natural instinct to react to negative situations and learn to respond in a positive and controlled...

...the relationship between customer care and overall business strategy. Target Group This course is aimed at sales teams or anyone with the responsibility...

...behaviour ® Structured approach for dealing with difficult people and situations ® Positive language and non-verbal behaviour ® Building rapport and active...

...skills Assertiveness Understanding the bigger picture How to effectively manage upwards, downwards and sideways Dealing with personality clashes Outcomes...

...Suitable for: Any personnel who wish to improve their general skills within the working environment. Any personnel who wish to improve their general skills...

...course is delivered on an in-house basis, the content can be tailored to meet your specific requirements and address any issues you may...

...®Achieve success, getting results by planning your time/ tasks more effectively. ®Identify aims and objectives and how to achieve these. ®Analyse use of...

...the telephone as a means of communication within their role. Overview This interactive one day course will ensure that your staff always project the correct...