Barnard Training courses

...and gained an understanding of their preferred personal learning style; ® Have used the insights from MBTI and VARK as a basis to review current challenges faced by the team...

...® Introductions ® The meaning of motivation ® What motivates you and your team ® How to motivate your team and increase team performance using effective...

...development actions Outcomes Each delegate will receive individual feedback and will be asked to complete a personal action plan to identify key changes...

...specific requirements and address any issues you may have. ® Leadership Styles – looking at how different styles of managing influences the performance...

...fears ® Speak more confidently in front of an audience ® Know how to plan and structure a presentation ® Know how to develop ideas ® Enjoy the experience!...

...® Gaining and maintaining trust and respect ® Understanding the motivation, needs and value systems of different people ® The power of motivation to achieve...

...esteem Outcomes Each delegate will receive detailed developmental feedback on their performance from both colleagues and facilitator and will be asked...

...wish to understand how body language has an effect on themselves and others, and how it can be used as a tool to assist you in your role. Any level...

...have such effect on their lives and the lives of those around them. Objectives By the end of the course delegates will; ® Identify and understand what...

...®Assess their individual CRM performance. ®Identify the link between customer care and business strategy. ®Interact with customers in an effective and professional manner...

...difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively...

...Objectives By the end of this course, delegates will be able to; ® Identify their role within the organisation ® Understand who your key stakeholders are...

...and address any issues you may have.) ® Understanding your role Key responsibilities Key skills required Organisational expectations ® Communication skills...

...manage, and prevent stress. It focuses on finding solutions and using the tools available, in order to perform at their own optimum level and enjoy their...

...Objectives Following participation in this workshop, delegates will be able to: ® Achieve success, getting results by planning your time/ tasks more effectively...

...Each delegate will receive individual feedback, and will be asked to complete a personal action plan to identify key changes to implement and skills to practice...