Behavioural Science: Executive Programme
Course
In London
Description
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Type
Course
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Level
Intermediate
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Location
London
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Class hours
25h
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Duration
Flexible
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Start date
Different dates available
Consumers are driven by very different motivational factors than they were a few years ago. Fast-paced tech-aided communication is constantly changing the way consumers think, feel and behave in retail space.
This seven-session programme will give you an understanding of the processes happening in the consumer’s mind and the new relationships people are forming to products and brands.
You'll learn about:
tools and models to help you understand the interaction of conscious and non-conscious thoughts
the key psychological factors which drive consumer choice
how to gain insights into consumer behaviour
Facilities
Location
Start date
Start date
About this course
This programme will be relevant to business or policy professionals whose success is primarily measured in terms of their ability to influence, persuade and produce change.
Participants on similar previous programmes have included:
marketing and brand managers
sales directors
local and national government officials
client services managers
business development managers
HR professionals
CSR staff
entrepreneurs
owner operators
You'll receive a signed certificate of attendance from CPD@PaLS at UCL if you complete the course.
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Subjects
- Executive
- CSR staff
- HR Professionals
- Sales directors
- Business Development Managers
- Psychological
- Psychological Processes
- Drivers of behaviour
- Information Processing
- Dynamics
Course programme
The programme involves six three-hour evening sessions, followed by a full day on practical application.
You'll also need to do some extra reading outside of these times to meet the objectives of the programme.
Session 1 - explore the key psychological processes of attitude formation, including attention, memory and learning.
Session 2 - tap into the non-conscious drivers of behaviour. Define the influence of emotion, arousal and information processing which alters behaviour change.
Session 3 - how identity and the self impact upon consumption, covering product versus context-driven choices and ageing.
Session 4 - the processes of decision making and the dynamics of goal-directed behaviour with an emphasis on hedonic versus utilitarian choice models.
Session 5 - the relation between colour, aesthetics and personality, and ways to enhance consumer experience.
Session 6 - an overview of consumer neuroscience, the most common ways to measure ongoing brain processes and central pieces of recent research in the field of neuroscience and marketing.
Behavioural Science: Executive Programme