Benefits Management & Business Acceptance
Training
In London
Description
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Type
Training
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Location
London
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Duration
3 Days
The course prepares participants to attain the Certificate in Benefits Management and Business Acceptance offered by the Information Systems Examinations Board (ISEB). Candidates are required to pass a one-hour open book examination in order to acquire the Certificate. Suitable for: New and experienced business analysts, systems analysis and system developers, project managers, business executives and accountants wishing to broaden their knowledge.
Facilities
Location
Start date
Start date
Start date
About this course
There are no pre-requisites for attendance on this course.
Reviews
Subjects
- Management
Course programme
Benefits Management & Business Acceptance
Course Content
Rationale for business success
- Lifecycle for business change
- The role and importance of benefits management
- The role and importance of business acceptance
- Drivers for business change
- The mission and strategy of the organisation
- Value propositions
- External environment factors
- Alignment with the business environment
The business case
- Structure and content of the business case
- Categories of business benefit
- Measuring benefits
- Timing for quantifying benefits
Benefits Management and Planning
- Benefit owners
- The Benefits Plan
- Benefits dependencies
- User Acceptance Testing - principles and approach
- Principles and vocabulary of testing
- The test process and approaches to testing
- Functional and non-functional testing
- Test documentation
The model office
- The scope of acceptance testing
- Time issues and testing
- Attributes of testing staff
Test design techniques
- Activity Diagrams
- Decision Tables
- State Machine Diagrams
Test planning
- The Test Plan
- Progress monitoring and control
- Incident management
- Confirmation testing
- The Test Summary Report
Reviews and benefits management
- Gateways – scheduled and unscheduled
- Assessing impact – projects, business and environmental
Implementation of business solutions
- Planning the implementation
- Implementation strategies
- Training approaches
- Testing competence
Delivery of business benefits
- Embedding the benefits
- Disaggregating benefits
- Fragmentation of benefits
- Identifying and evaluating further benefits
Additional information
Students per class: 12
Benefits Management & Business Acceptance