Business Administration Apprenticeship (Level 2)

In St Helens

£ 200 VAT inc.


  • Typology


  • Level


  • Location

    St helens

  • Duration

    12 Months

  • Start

    Different dates available


Business Administrators ensure the smooth and effective running of businesses and organisations and are required across a range of industries. They are responsible for supporting their team in all secretarial tasks such as organising files, maintaining records, arranging meetings, typing up documents and liaising with internal and external stakeholders.




St Helens (Merseyside)
St Helens College Water Street St Helens, WA10 1PP


Different dates availableNow taking bookings

To take into account

This apprenticeship is suitable for those who are currently working within this sector or are looking to gain employment within this sector as an Administrator or Business Support Officer. Administrators organise meetings and events, in addition to managing resources, office equipment and information.

This is dependent on your employer and on the level of the apprenticeship you apply for. You will normally need at least grade C or above in your English and maths GCSEs. If you don't have these, don't worry. You can work towards your functional skills in English and maths alongside your apprenticeship training at St Helens College.

Questions & Answers

Ask a question and other users will answer you

Who do you want to respond to your question/enquiry?

We will only publish your name and question


  • Management
  • Business and Management
  • Business Studies
  • Business Administration
  • Admninistration
  • Business and Administration
  • Team Training
  • Business Administration
  • Functional Skills Maths
  • Accurate Records
  • Functional Skills English
  • Functional Skills ICT
  • Administrative duties
  • Microsoft Office and Word
  • Inbound calls
  • External parties
  • General administrative duties
  • Good interpersonal
  • Functional Skills ICT
  • Office procedures

Course programme

What type of work will I do and what qualifications will I gain?

Although apprenticeships will vary depending on your entry level and your employer, you will gain a range of skills from the varying tasks you complete, these could include:

  • General administrative duties, filing, photocopying etc.
  • Booking appointments and booking jobs
  • Maintaining accurate records
  • Sending emails and letters using Microsoft Office and Word
  • Data input in Excel and using other software
  • Dealing with the post
  • Taking inbound calls from existing and potential clients
  • Making outbound calls to clients and external parties

You will also gain the following qualifications:

  • Competence and Knowledge Qualification - Level 2 Diploma in Business Administration (OCR)
  • Employee Rights and Responsibilities
  • Level 1 Functional Skills Maths (NCFE)
  • Level 1 Functional Skills English (NCFE)
  • Level 1 Functional Skills ICT (NCFE)
  • What skills and qualities will I need for this apprenticeship?
  • Enthusiasm to gain knowledge of general office procedures
  • Good interpersonal skills
  • The ability to respond flexibly to the demands of the post
  • The ability to work as a member of a team
  • Show a capacity to work alone and the ability to keep calm under pressure

Additional information

As an apprentice, you will be assigned an assessor, who will visit you in the workplace to observe the tasks you complete. You will also complete a number of relevant work?related modules at the College. All of which will contribute to the overall success of your apprenticeship.

Business Administration Apprenticeship (Level 2)

£ 200 VAT inc.