Business Administration
Vocational qualification
In Plymouth
Description
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Type
Vocational qualification
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Location
Plymouth
Suitable for: Anyone who works within administration, including Office Managers, Personal Assistants and Administrative Support Staff.
Facilities
Location
Start date
Start date
Reviews
Course programme
The NVQ is made up of mandatory and optional units:
Level 2 – Mandatory units:
- Unit 1 – Carry out your responsibilities at work
- Unit 2 – Work within your business environment.
Along with three units to be chosen from the following themes:
- I.T
- Customer service
- Organisational skills
- Documentation
- Financial procedures
- Telephone systems
- Custodial procedures
For the Level 3 NVQ the same mandatory units as the Level 2 qualification must be completed but with four units chosen from the following themes:
- Custodial procedures
- Supervise office facilities
- Manage customer relations
- Documentation
- Manage financial procedures
- Specialised sector subjects
- Plan and implement innovation and change
By selecting the most relevant units to your job role you can customise the qualification to suit your needs.
Business Administration