UKE Learning

Business Administration NVQ Level 2

UKE Learning
Inhouse

Price on request
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Important information

Typology NVQ
Methodology Inhouse
  • NVQ
  • Inhouse
Description

Designed to develop and enhance those practical skills needed to complement work already carried out, improving the quality of administrative support provided within your business.
Suitable for: This programme is suitable for those individuals working in a business administrative environment as part of a team ensuring the provision of information and resource to others. As the programme leads to a level 2 qualification, candidates should be working with autonomy and should be carrying out a broad range of administrative activities. The programme is ideal for those who are seeking a formal qualification to enhance career prospects.

Important information

Government funding available

To take into account

· Requirements

There are no formal entry requirements for the NVQ although this programme is most suited to those who are working at the level already required by level 2. A reasonable standard in English and good communication skills are necessary as report writing forms a major part of the programme. ...

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Course programme

Programme Summary

The Business Administration NVQ is a nationally recognised and flexible qualification based on industry standards and aimed at those in an administrative role across all occupations and sectors of employment. The programme is available at three levels and is designed to develop and enhance those practical skills needed to complement work already carried out, improving the quality of administrative support provided within your business.

Programme objectives are personalised according to individual needs with day to day work tasks providing opportunities for recognition for those candidates demonstrating their ability to reach the standards required in their chosen area and level. Examples include managing customer relations, managing diary sheets, organising business travel and accommodation, organising and supporting meetings, using software packages, and preparing text from a variety of sources.

Start Date

On demand and in the workplace to suit employer and employee needs.

Programme Content

The programme is unit based and candidates must complete five units in total to successfully complete the qualification. There are two mandatory units and candidates must choose an additional three units from the available optional units to reflect their own work experience and business needs.

Mandatory Units

• Carry out your responsibilities at work

• Work within your business environment

Optional Units

• Ensure your own actions reduce risks to health and safety

• Manage customer relations

• Manage diary systems

• Organise business travel & accommodation

• Deal with visitors

• Process customer financial information

• Operate credit control procedures

• Store retrieve & archive information

• Research & report information

• Organise & support meetings

• Use IT systems

• Use IT to exchange information

• Word processing software

• Spreadsheet software

• Database software

• Presentation software

• Specialist or bespoke software

• Use a telephone system

• Operate office equipment

• Prepare text from notes

• Prepare text from shorthand

• Prepare text from recorded audio

• Produce documents

• Work effectively with other people

Assessment Process

Each unit is assessed through the observation and questioning of normal activities within the workplace and the development of a portfolio within which learners collect electronic, paper and witness statement evidence that they have covered the skills/knowledge required for the unit. Learners are also required to create reflective accounts of their work for inclusion in the portfolio.

Learners who do not complete the whole qualification can gain certification for those units they have successfully achieved.

Length of Programme

We support learners and set standards to enable participants to achieve targets and personal goals at an agreed pace. All learners are supported by a dedicated uke learning assessor who provides advice, guidance and support in the workplace throughout the duration of the programme.

Entry Requirements

There are no formal entry requirements for the NVQ although this programme is most suited to those who are working at the level already required by level 2. A reasonable standard in English and good communication skills are necessary as report writing forms a major part of the programme. The uke learning assessor must also be confident that the learner is able to generate the evidence necessary to achieve the qualification.


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