Business & Administration NVQ Level 3

Mandatory Units

• 301 - Carry out your responsibilities at work
• 302 - Work within your business environment

Option Group A (choose up to 1 unit)

• 110 - Ensure your own actions reduce risks to health and safety (ENTO)
• 204 - Manage diary systems
• 205 - Organise business travel and accommodation
• 212 - Use IT systems (IT User)
• 213 - Use IT to exchange information (IT User)
• 216 - Database software (IT User)
• 217 - Presentation software (IT User)
• 218 - Specialist or bespoke software (IT User)
• 221 - Prepare text from notes

Option Group B (Choose at least 3 units)

• 303 - Supervise an office facility
• 304 - Procure products and services
• 305 - Manage and evaluate customer relations
• 306 - Manage the payroll function (AOSG)
• 307 - Complete year end procedures (AOSG)
• 308 - Monitor information systems
• 309 - Plan and run projects
• 310 - Research, analyse and report information
• 311 - Plan, organise and support meetings
• 312 - Make a presentation
• 313 - Organise and co-ordinate events
• 314 - Word processing software (IT User)
• 315 - Spreadsheet software (IT User)
• 316 - Website software (IT User)
• 317 - Artwork and imaging software (IT User)
• 318 - Design and produce documents
• 319 - Plan and implement innovation and change
• 320 - Develop productive working relationships with colleagues (MSC)
• 321 - Provide leadership for your team (MSC)
• 323 - Prepare text from shorthand
• 324 - Prepare text from recorded audio instructions