Business and Administration NVQ 3

Business and Administration NVQ Level 3

Overview

Level 3 Business and Administration NVQ has been developed from the National Occupational
Standards produced by the Council for Administration (CfA) the national standard setting body for
this occupational area:

To achieve the full certificate in Business and Administration you must complete 6 units including
the 2 mandatory core units. At least 3 units must be chosen from Group B.

Outline Programme

The course covers the following syllabus:

MANDATORY CORE UNITS (2 UNITS)

• UNIT 1 (Unit 301) Carry out your responsibilities at work
• UNIT 2 (Unit 302) Work within your business environment

OPTIONAL UNITS - GROUP A (8 UNITS)

• UNIT 3 (Unit 110) Ensure your own actions reduce risks to health and safety (ENTO)
• UNIT 4 (Unit 204) Manage diary systems
• UNIT 5 (Unit 205) Organise business travel and accommodation
• UNIT 6 (Unit 212) Use IT Systems (IT User)
• UNIT 7 (Unit 213) Use IT to exchange information (IT User)
• UNIT 8 (Unit 216) Database software (IT User)
• UNIT 9 (Unit 217) Presentation software (IT User)
• UNIT 10 (Unit 218) Specialist or bespoke software (IT User)

GROUP B (22 UNITS)

• UNIT 11 (Unit 303) Supervise an office facility
• UNIT 12 (Unit 304) Procure products and services
• UNIT 13 (Unit 305) Manage and evaluate customer relations
• UNIT 14 (Unit 306) Manage the payroll function (AOSG)
• UNIT 15 (Unit 307) Complete year-end procedures (AOSG)
• UNIT 16 (Unit 308) Monitor information systems
• UNIT 17 (Unit 309) Run projects
• UNIT 18 (Unit 310) Research, analyse and report information
• UNIT 19 (Unit 311) Plan, organise and support meetings
• UNIT 20 (Unit 312) Make a presentation
• UNIT 21 (Unit 313) Organise and coordinate events
• UNIT 22 (Unit 314) Word processing software (IT User)
• UNIT 23 (Unit 315) Spreadsheet software (IT User)
• UNIT 24 (Unit 316) Website software (IT User)
• UNIT 25 (Unit 317) Artwork and imaging software (IT User)
• UNIT 26 (Unit 318) Design and produce documents
• UNIT 27 (Unit 319) Plan and implement innovation and change
• UNIT 28 (Unit 320) Develop productive working relationships with colleagues and stakeholders(MSC)
• UNIT 29 (Unit 321) Provide leadership for your team (MSC)

GROUP B (22 UNITS)

• UNIT 30 (Unit 322) Prepare texts from notes
• UNIT 31 (Unit 323) Prepare texts from shorthand
• UNIT 32 (Unit 324) Prepare text from recorded audio instructions

Who needs this qualification?

This NVQ is designed for those people who:

• Are involved in Administration work as their primary activity and wish to receive recognition for their Administration skills and experience.

Qualification and Examination Information

Designed for: Those involved in administration and have supervisory responsibility for others or those involved in middle management
Course duration: Assessment time can vary depending on the learners previous experience and their job role
Assessment method: Assessments are carried out in the workplace against nationally recognised criteria.

At the end of each unit the learner is expected to pass a knowledge test under exam conditions.

QCA Accredited: Level 3
Certificated by: Education Development International