Management: moving into management - taking on your first management role

Course summary

This two-and-a-half-day management training course has been specifically designed for people who are embarking on a new role in management. It will increase your understanding of the manager's role, and leave you with a development plan for gaining further management skills.


Course outline

This training course helps new managers gain confidence and skills. It focuses particularly on the crucial people skills that you need to supervise and motivate your team. We will work on group members' own issues, as well as prepared case studies, in a confidential and supportive setting. Over the first two days you will cover:

• the manager's role: key management responsibilities
• leadership and management
• planning ahead: principles, tools and strategies
• motivating and managing individuals
• performance management systems: induction, appraisal and supervision
• offering effective and appropriate feedback
• the art of delegation
• leading your team
• management and leadership styles
• good communications: verbal and non-verbal messages
• the importance of good listening skills
• managing with assertiveness
• time management
• your current management issues and difficulties

After each course, there is an opportunity to return and review your progress, looking particularly at any sticking points, at a scheduled half-day follow-up session.

"Very interesting and informative. I haven't attended such a good training for a while... thank you!" MK, Hestia Housing and Support
"Well designed, cleverly covers a lot of issues in a short space of time". TD, RCM
"The Moving into Management course was brilliant, well structured, comprehensive, engaging and effectively run." LS, Friends United Network
"Strong knowledge base of trainer was a real strength, and supported with good examples. Good resource material to take with us to use". LW, Advocacy Partners


Who is this course for?

The course is for anyone stepping on the first rung of the management ladder. They may recently have taken up post, or be about to do so. Others with more experience but no formal training will also find the course rewarding.


What will this course help me do: learning outcomes?

Each day includes some training sessions, but the emphasis is on practical exercises in groups, pairs and on your own. The course offers many opportunities to work on your own real-life management problems, in a supportive and totally confidential environment.