Certificate In Lync 365 Essentials Online Course

Module One: Getting Started
By the end of this course, you should be able to:

• Sign in and out of Lync
• Set Lync to start up automatically
• Build your contacts list
• Tag or Pin a contact
• Check status, location, and calendar for contacts
• Change your status
• Hide your activity feed
• Enable privacy mode
• Send an IM to a contact or a group
• End a conversation
• Understand organizer and presenter best practices
• Share your desktop or a program
• Open a whiteboard
• Make a Lync Online Call

Module Two: Welcome to Office 365

• Signing In to Lync
• Setting Up Lync to Start Automatically
• Adding a Picture
• Signing Out

Module Three: Working with Contacts

• Searching for People
• Building Your Contacts List
• Adding a Contact
• Tagging or Pinning a Contact
• Creating Groups
• Organizing Contacts

Module Four: Working with Presence Indicators

• About Presence Indicators
• Changing Status
• Hiding Activity Feed
• Changing or Hiding Location
• Understanding Privacy Relationships
• Working with Privacy Settings

Module Five: Working with Instant Messaging

• Sending an Instant Message
• Sending an Instant Message to a Group
• Accepting or Ignoring an Instant Message
• Inviting Another Contact to an Instant Message Conversation
• Using Emoticons and Formatting
• Ending a Conversation

Module Six: Working with Online Meetings

• Starting an Unscheduled Meeting
• Scheduling a Meeting
• Changing Access and Presenter Options
• Joining a Meeting
• Organizer and Presenter Best Practices

Module Seven: Working with the Lync Online Web Scheduler

• Scheduling a Meeting or Call
• Sending Invitations
• Customizing Roles
• Joining a Meeting
• Viewing or Editing Meetings
• Deleting a Meeting

Module Eight: Working with PowerPoint Presentations

• Working with PowerPoint Presentations
• Controlling Permissions
• Changing Presenters
• Making Annotations
• Saving a Copy of the Annotated File

Module Nine: Sharing Your Desktop or a Program

• Sharing Your Desktop
• Choosing an Open Program to Share
• Stopping Sharing
• Changing Control When Sharing
• Stopping People from Sharing
• Requesting Control

Module Ten: Collaborating on a Whiteboard

• Opening a Whiteboard
• Working with Whiteboard Content
• Viewing a Whiteboard Privately
• Closing a Whiteboard

Module Eleven: Using Audio and Video

• Making a Lync Call
• Making a Video Call
• Answering or Declining a Call
• Setting Your Ringtones and Sound Options
• Making a Conference Call
• Setting Options

Module Twelve: Wrapping Up
Words from the Wise