Churchill Square Training & Development courses

...X’ers, Y’s, Millennials, and Gen Z This session articulates the boundaries between different generations as well as the similarities. Recruiting that Bridges... Learn about: Relationship Building, Team Development, Creative Solutions...

...to go for more information. Recognize the differences and benefits available through career coaches, counselors, and mentors. Apply different approaches to job searching... Learn about: Job Search, Personal Development, Employee Management...

...about employee dispute resolution through mediation. What the peer review process is A process for employees to file grievances and for management to respond... Learn about: Conflict Resolution, Probing Skills, Presentation techniques...

...inclusive programs for new employees. Working with the Global Talent Pool Today’s workforce is made up of much more than your typical 9-to-5ers from just around the neighborhood... Learn about: Communication Skills, Cultural Diversity, Team Building...

...tips on choosing a good meeting place and time for a difficult conversation (if they have that option). Framework for Difficult Conversations... Learn about: Succesful Conversations, Speaking Skills, Good communication...

...participants will learn about the seven human emotions and Plutchik’s wheel of emotions. They will also learn how to validate emotions in others... Learn about: Self development, Personal Development, Human Emotions...

...their virtual workplace program. Building Virtual Teams In this session, participants will learn about Tuckman and Jensen’s five stages of team development... Learn about: Strategic Planning, Team Development, Workflow Management...

...resolve issues with inappropriate body piercings and tattoos. Helping Employees Dress for Success Next, participants will learn how to deal with dress code violations... Learn about: Self development, Team Building Model, Effective Performance...

...The Shared Management Model To begin, participants will learn about the three-phase model that will be the focus of this course. Participants will... Learn about: Employee Management, Internal Manager, Performance Appraisal...

...and how to accept feedback that we are offered. Explain why feedback is essential Apply a framework for providing formal or informal feedback Use descriptive... Learn about: Effective Performance, Relationship Building, Effective Feedback...

...Discover your personal strengths and weaknesses in working cooperatively - Discover your preference for dealing with workplace conflict What Does a Positive... Learn about: Team Building Model, Positive environment, Workplace Program...

...post-retreat activities that will ensure the continuing success of your staff retreats realize your top three take home ideas for creating successful staff retreats... Learn about: Team Training, Team Player, Communication Tricks...

...The role of a minute taker The skills of a minute taker Meeting agreements Minute styles (formal, informal, and action) What do I record? Techniques... Learn about: Team Meetings, Minute Styles, Minute Taker...

...to help them reach their potential as human beings. This workshop will help you reach that goal. - Demonstrate your understanding of learning styles... Learn about: Training Tools, Training Game, Training Program...

...and build trust on their team. The Stages of Team Development Every group of people, whether they are a team or just a group working together... Learn about: Team Leadership, Team Building Model, Team Development...

...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Call Centre, Sales Training, Customer Service...

...Understanding Leadership In this session, participants will study Paul Hersey and Ken Blanchard’s Situational Leadership II® model, which outlines four leadership profiles... Learn about: Business management, Team Training, Body Language...

...How to make the performance review legally defensible. Performance Appraisals Done Well To start, participants will discuss what performance appraisals... Learn about: Performance Reviews, Performance Appraisal, Performance Management Process...

...Workshop Wrap-Up At the end of the course, students will have an opportunity to ask questions and fill out an action... Learn about: Conflict Management, Self development, Anger Counselling...

...• Understand the definition of a team player and a non-team player • Know the difference between a team player and a non-team player • Learn the qualities... Learn about: Management skills, Management Model, Team Leader...