Churchill Square Training & Development courses

...the need and effectiveness of recruiting, retention, and succession plans in context of the generation gap COURSE OUTLINE History in Brief This session... Learn about: Personality Assessments, Team Leadership, Conflict Management...

...and the things we want to do most. This session will look at those factors and how participants can use them to their advantage. Getting Things Moving To wrap up the... Learn about: HR Management, HR issues, Self development...

...Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone... Learn about: Dispute Resolution, HR issues, Conflict Resolution...

...not to mention across cultures. This session deals with communications under the lens of high and low context cultures while also tackling various forms... Learn about: Case Study, Team Training, Team Development...

...participants will role play a difficult conversation that they have recently encountered. Workshop Wrap-Up At the end of the day, students will have... Learn about: Succesful Conversations, Communication Skills, Persuasion Skills...

...participants will learn about the seven human emotions and Plutchik’s wheel of emotions. They will also learn how to validate emotions in others... Learn about: Workplace Pressure, Emotional Intelligence, Creating Balance...

...There are big benefits to today’s virtual workplace, but there can be big challenges, too. This course will teach managers and supervisors how to prepare... Learn about: Team Development, Team Building, Team Bonding...

...and over-perfumed employees. We’ll also take a quick look at what to do if you think you smell drugs or alcohol on an employee. Gastrointestinal Issues... Learn about: Self development, Team Building Model, Conflict Management...

...Phase III, Part A (Ongoing Evaluation) Evaluation is a key component of managing for performance. This session will look at ongoing evaluation... Learn about: Performance Management, Employee Management, Coaching Skills...

...and ways to manage their non-verbal messages. Characteristics of Effective Feedback Next, participants will learn about the six characteristics of effective feedback... Learn about: Descriptive Language, Effective Communication, Delivering feedback...

...in creating and maintaining a positive work environment - Know and understand the importance of working as a team and guidelines to good teamwork... Learn about: Environmental Awareness, Workplace Wellness, Relationship Building...

...A staff retreat can evoke some pretty strong emotions. Dread of a week hanging around with people you would never invite home for dinner. Queasy thinking... Learn about: Team Leader, Staff Retreat, Team Building...

...accomplish its objectives? After this one-day workshop you will understand your role as a minute-taker and the best techniques for producing minutes... Learn about: Time management, Team Player, Team Training...

...how to accommodate all four learning styles in the classroom - Apply the key principles of effective communication in a workshop setting - Use a variety... Learn about: Training Game, Training Results, Training Power...

...kinds of teams there are. Participants will also demonstrate synergy through a simple exercise. Establishing Team Norms This session will look at... Learn about: Team Leadership, Team Development, Team Player...

...deliver bad news and say “no” Effective ways to negotiate The importance of creating and delivering meaningful messages Tools to facilitate their communication... Learn about: Customer Service, Call Centre, Sales Training...

...leading a team through conflict, and managing stress. A Simple Problem Solving Process Day Three will begin with an introduction to a simple... Learn about: Business management, Management Model, Team Training...

...practice coaching in a role play. Appraisal Preparation In this session, participants will prepare for a mock appraisal. The Interview... Learn about: Performance Reviews, Performance Appraisal, Communication Training...

...Workshop Wrap-Up At the end of the course, students will have an opportunity to ask questions and fill out an action... Learn about: Self development, Conflict Resolution, Anger Counselling...

...Your students will then explore what characteristics are common to team players. Being a Good Team Player Next, students learn about how to demonstrate... Learn about: Management Information Systems, Management skills, Team Leader...