Churchill Square Training & Development courses

...Describe and apply language that is specific to each generation currently in the workplace Explore organization strategies that overcome gap issues Evaluate... Learn about: Team Building, Conflict Resolution, Employee Management...

...and how to know when you’re doing what you were meant to do. Resources This session will give participants some tips on additional resources to check out after the workshop... Learn about: Job Search, HR Management, Job Portfolio...

...about employee dispute resolution through mediation. What the peer review process is A process for employees to file grievances and for management to respond... Learn about: HR issues, Interview Techniques, Employee Management...

...inclusive programs for new employees. Working with the Global Talent Pool Today’s workforce is made up of much more than your typical 9-to-5ers from just around the neighborhood... Learn about: Case Study, Communication Skills, Team Training...

...and decide whether or not the conversation has enough value for you. This session will show participants ways to consider the consequences, as well... Learn about: Succesful Conversations, Listening Skills, Communication Tricks...

...build optimism, and develop resilience. Coping Toolkit This session will give participants some ways to manage stress, cope with anger, and express themselves assertively... Learn about: Conflict Management, Emotional Intelligence, Stress Management...

...and tips for managing performance will also be covered. Technology Tips and Tricks Next, participants will consider what tools they can incorporate... Learn about: Team Meetings, Workplace Wellness, Team Bonding...

...(or fixes it only temporarily), or claims that the issue is due to a disability. Bad Hair Days (And Weeks… and Months…) This session will focus on solutions for unkempt hair... Learn about: Tough Conversation, Communication Skills, Relationship Building...

...Phase II (Activation) Participants will learn what the activation phase is all about. They will also learn ways to turn employees into self-motivators... Learn about: Employee Management, Management Model, Performance Management...

...Testing the Waters The final session of this course will give participants some hands-on practice with giving and receiving feedback. Workshop Wrap-Up At the end of the... Learn about: Communication Skills, Communication Tips, Team Development...

...Environment Look Like? What Can I Do? Team Player Effective Workplace Relationships What Students Learn Recognize what a positive workplace looks... Learn about: Team Building Model, Relationship Building, Team Building...

...(Strategic and Operational Planning, Team building, Brainstorming). They will also have a chance to develop and present a 15-minute activity for one of the undertakings... Learn about: Team Building, Communication Skills, Relationship Building...

...then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively... Learn about: Team Training, Team Leader, Self development...

...Increasing your expertise and using existing materials Planning a workshop, including preparing visual aids Effective communication (incl. questioning)... Learn about: Training needs, Training Analysis, Training Results...

...performance, or other similar goals, teams are the basic unit that supports most organizations. With teams at the core of corporate strategy... Learn about: Team Bonding, Team Building Model, Team Development...

...bad news and saying “no” can be two of the most challenging aspects of a call center agent’s job. This session will give participants techniques and practice... Learn about: Sales Training, Call Centre, Communication Training...

...participants will learn about directional vs. consequential thinking. A brief discussion on ethics is included. Influence Strategies At the very core... Learn about: Business team, Management skills, Management Model...

...providing feedback. Coaching Next, participants will learn about the third stage of the performance appraisal process: coaching. Participants will... Learn about: Performance Management Process, Communication Training, Performance Reviews...

...Workshop Wrap-Up At the end of the course, students will have an opportunity to ask questions and fill out an action... Learn about: Conflict Management, Anger Counselling, Conflict Resolution...

...be a team player • Discover the different types of teams that exist within a company • Learn what working together as a team looks like • Learn the different... Learn about: Team Training, Team Leader, Management Model...