Churchill Square Training & Development courses

...This session takes a look at succession planning, coaching, and mentoring as ways to close the generation gap. Developing Targeted Retention Strategies... Learn about: Creative Solutions, Team Player, Generation gap...

...and how to know when you’re doing what you were meant to do. Resources This session will give participants some tips on additional resources to check out after the workshop... Learn about: Personal Development, Job Portfolio, Self development...

...participants will learn who should be on the peer review panel. Asking Questions Next, participants will hone their questioning and probing skills... Learn about: Presentation techniques, Probing Skills, Conflict Resolution...

...a discussion of individual and organizational attitudes. Communicating Effectively Communications can be tricky even within one’s own culture... Learn about: Team Building, Effective Performance, Case Study...

...of reference How to establish a positive intent and a desired outcome Good communication skills How to draft a script for a difficult conversation... Learn about: Conflict Management, Conflict Resolution, Problem Solving...

...Participants will also learn what their pre-assignment score means. Getting to the Heart of the Matter Next, participants will learn how to identify their... Learn about: Emotional Intelligence, Personal Development, Management skills...

...Plan and lead virtual meetings - Use technology to support your virtual workplace - Overcome cultural barriers when leading virtual teams - Develop... Learn about: Team Building, Programme Planning, Strategic Planning...

...hygiene situation and receive feedback on how they handled the situation. Workshop Wrap-Up At the end of the course, students will have an opportunity... Learn about: Effective Communication, Team Training, Tough Conversation...

...Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action... Learn about: Performance Management Process, Self Defence, Training Skills...

...Testing the Waters The final session of this course will give participants some hands-on practice with giving and receiving feedback. Workshop Wrap-Up At the end of the... Learn about: Communication Training, Relationship Building, Communication Tips...

...Everyone has a responsibility to create and maintain a positive work environment. This course will give you tools to be able to create the type of company... Learn about: Team Player, Team Bonding, Team Leader...

...COURSE OUTLINE This coursewill help you teach participants: discuss experiences with staff retreats know the reasons why staff retreats are conducted understand... Learn about: Employee Management, Team Building, Team Training...

...The role of a minute taker The skills of a minute taker Meeting agreements Minute styles (formal, informal, and action) What do I record? Techniques... Learn about: Minute Taking, Team Development, Interactive Meeting...

...virtual learning) Mock training presentations... Learn about: Training Program, Training Power, Training needs...

...kinds of teams there are. Participants will also demonstrate synergy through a simple exercise. Establishing Team Norms This session will look at... Learn about: Team Leader, Team Building Model, Team Development...

...Going above and beyond and high impact moments -Handling objections and closing the sale -Negotiation techniques -Tips for challenging callers... Learn about: Sales Training, Call Centre, Communication Training...

...This session will give participants some ways to explore and change their own mental models. Achieving a Shared Vision This session will give participants... Learn about: Business management, Management skills, Team Training...

...How to make the performance review legally defensible. COURSE OUTLINE This Course will help you teach participants: To recognize the importance of having... Learn about: Performance Management Process, Performance Appraisal, Performance Management...

...They will also explore their own trigger thoughts. An exercise on how to manage anger using an anger log is also included. How Does Anger Affect Our Thinking?... Learn about: Anger Management, Anger Counselling, Self development...

...to ensure the success of a team is also related. Six Strategies to Improve Teamwork Students will then learn about 20 strategies that will help overcome... Learn about: Team Leader, Management Information Systems, Management skills...