Churchill Square Training & Development

Churchill Square Training & Development

Description

Inspiring and passionate training & development using Insights Discovery and other psychometrics. We provide personal effectiveness courses and individual bespoke sessions, team and leadership development. See yourself in full colour and improve how you adapt, connect and communicate.

Former Student Reviews
1 opinion

Top courses

Marketing & Sales - Online course
Churchill Square Training & Development
  • Course
  • Online
  • February

...A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative in your marketing tactics... Learn about: Marketing Processes, Strategic Planning, Business model... More


£ 39
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Building Self-Esteem & Assertiveness Skills - Inhouse course
Churchill Square Training & Development
  • Course
  • Inhouse in London
  • March
  • 7h - 1 Day

...especially if you don’t feel confident. This session will discuss four ways to successfully ask for what you want. Participants will then apply the knowledge to a case study... Learn about: Assertiveness Training, Self development, Confidence Training... More


£ 1001-2000
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Appreciative Inquiry - Online course
Churchill Square Training & Development
  • Course
  • Online
  • Different dates available

...and destiny Work through a simple Appreciative Inquiry process Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative... Learn about: Customer Service, Inquiry Process, Organizational Skills... More


£ 39
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Body Language: Reading Body Language as a Sales Tool - Online course
Churchill Square Training & Development
  • Course
  • Online
  • Different dates available

...This session will help you get started on the road to good posture. Dressing Up Next, participants will learn why dress is so important and how they... Learn about: Sales skills, Relationship Building, Customer Retention Strategy... More


£ 39
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Building Relationships for Success in Sales - Online course
Churchill Square Training & Development
  • Course
  • Online
  • February

...How to Win Friends and Influence People One of the most popular books ever written was Dale Carnegie’s How to Win Friends and Influence People... Learn about: Communication Training, Customer Relationship Management, Relationship Building... More


£ 39
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents - Online course
Churchill Square Training & Development
  • Course
  • Online
  • January

...body language plays in telephone communication. Verbal Communication Techniques This session will cover the four E’s of an effective telephone voice and... Learn about: Customer Retention Strategy, Customer Relationship Management, Negotiation Skills... More


£ 39
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CRM: An Introduction to Customer Relationship Management - Online course
Churchill Square Training & Development
  • Course
  • Online
  • February

...the four pillars of CRM and how they can use them to help others embrace the CRM plan. Homegrown vs. Application Service Provider Participants will... Learn about: Customer Relationship Management, Sales Techniques, Customer Retention Strategy... More


£ 39
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Customer Service Training: Managing Customer Service - Online course
Churchill Square Training & Development
  • Course
  • Online
  • February

...What Topics are Covered? -The six critical elements of customer service -Understanding leadership -Managing performance -Onboarding and orientation... Learn about: Listening Skills, Customer Retention, Customer Care... More


£ 39
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Customer Service Training: Critical Elements of Customer Service - Online course
Churchill Square Training & Development
  • Course
  • Online
  • January

...Apply techniques to deal with difficult customers -Make a choice to provide customer service What Topics are Covered? -What is customer service?... Learn about: Relationship Building, Telephone techniques, Customer Relationship Management... More


£ 39
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Telemarketing: Using the Telephone as a Sales Tool - Online course
Churchill Square Training & Development
  • Course
  • Online
  • March

...participants will identify ways to avoid missed opportunities by tracking their calls and following up. Closing the Sale This final session will give participants... Learn about: Sales Techniques, Customer Service, Sales Training... More


£ 39
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Opinions (1)

100%
Recommended
5.0
excellent
Centre rating

HR for the Non-HR Manager

A
Ana Rodriguez
5.0 14/07/2019
About the course: Great course, full of excellent information. The course was an intensive 2 day HR course, Sue made it fun and interested and I gained more from this course than 2 years working in HR. At the end of the course she provided us with reference guides covering all aspects of HR - a must do course
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
Reviews gathered by Emagister & iAgora

Teachers and trainers (1)

Susan Lloyd
Susan Lloyd
Managing Consultant

Susan has over twenty five years senior professional work experience, she spent the first 10 years of her career as a training manager in the Royal Navy, which included training design, delivery and training technologies. Both academically and professionally well qualified, she gained a top MBA from Cranfield University, an MA Marketing. In 2013, she qualified as an NLP Master Practitioner, she n