Churchill Square Training & Development

...and destiny Work through a simple Appreciative Inquiry process Create thoughtful, meaningful questions for their own Appreciative Inquiry initiative... Learn about: Sales Techniques, Organizational Skills, Sales Training...

...This session will help you get started on the road to good posture. Dressing Up Next, participants will learn why dress is so important and how they... Learn about: Sales skills, Sales Techniques, Sales Training...

...How to Win Friends and Influence People One of the most popular books ever written was Dale Carnegie’s How to Win Friends and Influence People... Learn about: Interpersonal Communication, Customer Relationship Management, Customer relationship...

...body language plays in telephone communication. Verbal Communication Techniques This session will cover the four E’s of an effective telephone voice and... Learn about: Customer satisfaction, Customer Service Skills, Negotiation Skills...

...the four pillars of CRM and how they can use them to help others embrace the CRM plan. Homegrown vs. Application Service Provider Participants will... Learn about: Customer Retention Strategy, Customer Care, Strategic Planning...

...What Topics are Covered? -The six critical elements of customer service -Understanding leadership -Managing performance -Onboarding and orientation... Learn about: Problem Solving, Customer satisfaction, Customer Retention...