CMI Level 3 Award in First Line Management

Results Driven Group
4.6
19 reviews
  • The facilitator delivered the course in a way which engaged everybody and made the learning fun and interactive and really knowledgeable.
    ← | →
  • Dave was an excellent course facilitator. He builds rapport instantly and is very engaging when delivering content.
    ← | →
  • Great course with an abundance of info – everything was made personal so you can really develop your own skills.
    ← | →

Course

In Keswick and London

£ 1,595 + VAT

The best Team Management courses

See all

See all

Description

  • Type

    Workshop

  • Level

    Intermediate

  • Location

    At 2 venues

  • Class hours

    7h

  • Duration

    4 Days

Exciting and engaging course

This experiential programme is delivered as a 4 day residential course at our teambuilding facilities in Keswick, Cumbria or a 4 day open course at our Central London venue.

The CMI Level 3 Award is a fantastic grounding for any first line manager who wishes to learn some of the basic principles of line management as well as gaining a professional and internationally recognised qualification. The benefits of CMI membership means that leaners have access to a library of current management development thinking as well as continued support from the CMI should they wish to continue learning throughout their professional career.

Facilities

Location

Start date

Keswick (Cumbria)
See map
Station Road, CA12 4NB

Start date

On request
London
See map
Queensbridge Road, E8 3ND

Start date

On request

About this course

One of the main objectives for leaners attending this course is to learn how to communicate effectively and build trust and commitment within their teams. This course provides this in addition to the key principles of performance management.

The CMI Level 3 Award in First Line Management is ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities further.

The course will particularly support practising team leaders and first line managers seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

There are no formal entry requirements, however delegates will likely be in a first line management role or be an aspiring first line manager

On successful completion of all assignments you will receive the CMI L3 Award in First Line Management certificate of achievement.

Attending this course will enable you to:
Gain a range of key management skills and put them into practice in your own role
Build your leadership capabilities - motivate and engage teams, manage relationships confidently
Develop your leadership and management skills using your own knowledge, values and motivations

On receiving an enquiry, one of our account managers will contact you within 24 hours of receipt.

Yes, we have over 2000 learner feedback comments available to view on our website www.resultsdrivengroup.co.uk

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

4.6
excellent
  • The facilitator delivered the course in a way which engaged everybody and made the learning fun and interactive and really knowledgeable.
    ← | →
  • Dave was an excellent course facilitator. He builds rapport instantly and is very engaging when delivering content.
    ← | →
  • Great course with an abundance of info – everything was made personal so you can really develop your own skills.
    ← | →
100%
4.6
excellent

Course rating

Recommended

Centre rating

Former Student

5.0
06/06/2017
What I would highlight: The facilitator delivered the course in a way which engaged everybody and made the learning fun and interactive and really knowledgeable.
What could be improved: Well done.
Would you recommend this course?: Yes

Former Student

5.0
06/06/2017
What I would highlight: Dave was an excellent course facilitator. He builds rapport instantly and is very engaging when delivering content.
What could be improved: All good.
Would you recommend this course?: Yes

Former Student

5.0
06/06/2017
What I would highlight: Great course with an abundance of info – everything was made personal so you can really develop your own skills.
What could be improved: Excellent course.
Would you recommend this course?: Yes

Former Student

5.0
06/06/2017
What I would highlight: This course has helped me understand what I need to do to be a good manager. The course was interactive and engaging.
What could be improved: Fine.
Would you recommend this course?: Yes

Former Student

5.0
06/06/2017
What I would highlight: Fun, refreshing and interactive. A great way to develop skills to step into leading roles.
What could be improved: Well done.
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Conflict Management
  • Conflict Resolution
  • Team Development
  • Teamwork Skills
  • Appraisal Skills
  • Feedback methods
  • Performance Appraisal
  • Performance Management
  • Effective Communication
  • Team Building
  • Behavioural styles

Teachers and trainers (3)

Chris Goodwin

Chris Goodwin

Trainer

Dave Reynolds

Dave Reynolds

Trainer

Louise Gozzard

Louise Gozzard

Trainer

Course programme

The programme content covers:

The CMI Programme
Certification and assignment criteria
Introduction to report writing

How to become an inspirational leader
The difference between leadership and management
The role of trust and respect in effective team leadership
Identifying your leadership style

How to build a successful team
The key characteristics of groups and teams
The stages of team development and the practical actions a manager can take
The dynamics of effective teams
Team roles
Building a balanced team to achieve SMART objectives
How to create a culture of clear accountability

The manager as an effective communicator
The importance of open communication
Communication using empathy and building effective relationships in the team
Keeping your team informed
Using social/behavioural styles effectively
Maintaining confidentiality
The effects of attitudes, perception and cultures on interpretation when communicating in the workplace
How to build relationships that create trust, open dialogue and full transparency

Driving performance through motivation
The purpose and benefits of appraisals and performance reviews
Roles and responsibilities of individuals in appraisals and performance reviews
Conducting the appraisal interview
Providing feedback and motivation during performance reviews
How to make decisions that are based on productivity, not politics
Monitoring performance throughout the year

How to deal with conflict management
Identify causes of conflict at work
Describe the stages in the development of conflict
Explain the effects of conflict on individual and team performance at work
Explain a recognised technique to minimise and resolve conflict in the workplace
Describe how to promote a positive atmosphere in order to minimise the adverse effects of conflict in the workplace






Additional information

Flexible Payment Terms If you are self-funding, please enquire about our flexible payment terms. A 30% deposit will be taken when you book to secure your place on the course. We will then set up an interest-free monthly payment plan by direct debit or credit card for the balance.

The Results Driven Group Price Comparison Offer If you can price-match any of our open or bespoke residential courses, we will match the difference. Please see website for more details.

The price of the course is exclusive of VAT The programme cost includes, accommodation (residential only), all meals and refreshments.

See related categories

CMI Level 3 Award in First Line Management

£ 1,595 + VAT

The best Team Management courses

See all

See all