Course

Online

£ 39 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    February

Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

Facilities

Location

Start date

Online

Start date

FebruaryEnrolment now open

About this course

What Will Students Learn?

- Understand how coaching can be used to develop your team
- Develop the coaching and mentoring skills that help improve individual performance
- Demonstrate the behaviors and practices of an effective coach
- Recognize employees’ strengths and give them the feedback they need to succeed
- Identify employee problems and ways you can help to correct them What Topics are Covered?
- Defining coaching and mentoring
- Coaching assessment review
- Interpersonal communication skills
- Critical coaching skills
- Setting goals with SPIRIT
- Learning styles and principles
- The benefits/consequences matrix
- Skills involved in coaching
- The coaching model
- Giving effective feedback
- Coaching problems and solutions

Questions & Answers

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Reviews

Subjects

  • Coaching
  • Mentoring
  • Facilitation Skills
  • Communication Skills
  • Communication Training
  • Conflict Resolution
  • Conflict Management
  • Relationship Building
  • Building Relationships
  • Workflow Management

Course programme

What’s Included?

  • Instruction by an expert facilitator
  • Small, interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion
Understand how coaching can be used to develop your team
  • Develop the coaching and mentoring skills that help improve individual performance
  • Demonstrate the behaviors and practices of an effective coach
  • Recognize employees’ strengths and give them the feedback they need to succeed
  • Skills involved in coaching
  • The coaching model
  • Giving effective feedback
  • Coaching problems and solutions

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Coaching and Mentoring

£ 39 VAT inc.