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Classroom-based Customer Service Skills Colleges in Broadstairs
- NVQ
- Broadstairs
- Different dates available
...questioning and collection of evidence from the workplace. Cost / Equipment £595 Start Date Flexible to suit the candidate... Learn about: Call Centre, Customer Care, Customer Service Skills...
Similar training and in other locations
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels. Course review... Learn about: Customer Service, Customer Care, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 1 Year
...connect with customers and solve problems promote your business through excellent customer service be able to showcase the ability to clarify complex issues... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Understand customers and customer retention (30 hours) Understand Customer Relationship Management (CRM) Understand customer retention Understand the measurement... Learn about: Customer Retention, Customer Service Delivery, Quality Training...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...to equip the learner with the knowledge, understanding and skills to deliver effective customer service irrespective of the type of organisation... Learn about: Telephone Skills, Controlling Anger, Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Learners must achieve all 8 credits from the two mandatory units. A further 20 credits must be achieved by completing a minimum of one unit from each of the four option groups... Learn about: Customer Care, Customer Service, Verbal Communication...
- NVQ
- Online
- Different dates available
- 12 Months
...at your own pace Safe e-portfolio of your work is kept under lock and key on our secure servers Progress bar to show the work you have completed and... Learn about: Customer Service, Customer Retention Strategy, Customer Care...