Communicating for impact
Course
Inhouse
Description
-
Type
Workshop
-
Methodology
Inhouse
-
Duration
1 Day
A one day workshop aimed at developing the communications ability of staff. Suitable for: A one workshop aimed at developing the communications ability of staff. Those who recognise the need to improve both written and verbal communication.
Reviews
Course programme
Features The key ingredients for successful communications
· How our attitude is crucial
Verbal Communication
· Communication styles
· Selling the message
· The importance of eye contact
· Identifying with your audience
· Body language. Reading it and using it.
· Controlling the conversation
· Verbal praise & Criticism
Written Communication
· Accuracy
· Brevity
· Clarity
· Presentation
· Rules of writing
Format Tutorial style presentation of concepts & techniques.
Full delegate participation in practical exercises and group work.
Exercises to help delegates apply principles in their own organisation.
Delegate talks with feedback.
Benefits
Communicating for impact