Communication Basics

Communication is a common tool that is used in our daily life to exercise our impact on others which can cause a change in our and other’s attitude. We communicate with people for the satisfaction of different purposes such as to share our thoughts, to make arguments, to seek information, to encourage the people around us, to express our emotions e.g. fear, joy, sorrow, satisfaction, to keep relationships alive and strong and to persuade others. Influence of communication is not just restricted to our everyday life but it plays a major role in our social activities.

Today in digital world business revolves around the effective communication though it is non-verbal, verbal, written or digital. The capability to communicate well with seniors, colleagues, and team is essential at workplace as it contributes a lot in the struggle of our best survival at working areas. Effective communication skills boost our working efficiency, support our professional image and facilitate us in developing our self confident. It is crucial for influencing negotiations, delivering presentations, successful selling, problem solving and many other aspects of a worker’s role.

This premium unit provides a comprehensive overview of communication basics along with an exploration of the importance of developing confidence and asking questions. It also defines a skilled communicator with his traits; moreover it describes the probing technique.