Communication Skills
Short course
In 3 More London Riverside
Description
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Type
Short course
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Location
3 more london riverside
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Duration
1 Day
To understand the different forms of communication. To understand the importance of effective communication and the impact of communication breakdown. Understand how planning and preparation can assist in the delivery of workplace communications. To identify and assess your own skills of communication. Suitable for: Anyone wishing to influence, motivate, inspire and communicate with others.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Content
Introduction
Communication is at the heart of any successful organisation. To achieve any goals, whether organisational or personal, it is essential that individuals are able to communicate successfully - internally and externally. This course will enable participants to enhance their natural communication skills, increase their self awareness and improve the way they relate to others. Enhanced communication skills will lead to increased organisational performance by improving the dissemination of information, ideas and decision making throughout the organisation.
Key Topics
- Effective communications
- Recognising & overcoming barriers to effective communication
- Non verbal communication
- The communication cycle
- Communication media
- Efficiency versus Effective
- Face to Face communications
Related Courses
- effective negotiation skills
- assertiveness at work
- effective telephone techniques
Additional information
Communication Skills