Communication Skills Courses Devon

...position and authority *Recognising individuals own styles *Developing the skills to achieve better influencing and negotiating skills *Practising...

...are able to both write and deliver training material. Course books and certification are all included in the fee and the course concludes with an assessment...

...* Dealing with difficult/awkward People; * Building confidence; * Appropriate language How will I learn? Classroom based group workshop. What else might I want to know?...

...face to face or on the phone. Customer Service Challenges Description: Once students have completed this programme, they will be able to handle more challenging...

...At the end of this workshop, you will: Know the difference between aggressive, passive and assertive behaviour; Understand the effect our behaviour has on others...

...participants will understand how to project a positive, professional image. They will also know how to resolve difficult situations, how to handle awkward...

...* Responding to a Proposal; * Dealing with Problems; * Closing How will I learn? Classroom based group workshop What else might I want to know?...

...The course is aimed at anyone who has to present, it's aimed at those with little or no experience of creating presentations and covers presentations...

...At the end of this workshop, you will: Know the difference between aggressive, passive and assertive behaviour; Understand the effect our behaviour has on others...

...preparation*Exploring techniques for optimising the contributions from all participants*Examining the different behaviours of people in meetings and how to deal with...

...You may like to attend another of our one day Business Skills Courses such as Meetings & Minute Taking, Teleservice Skills or Time Management...

.../ situations more efficiently, and have increased self-control. Assertiveness Training Certificate * Description: The aim of this workship is to identify...

...You may like to attend another of our one day Business Skills Courses such as Meetings & Minute Taking, Teleservice Skills or Time Management...