8

Telephone Skills Courses Devon

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YOUR CURRENT SELECTION
  • Telephone Skills
COURSE TYPE
  • All 8
  • Courses and Training 5
  • Further Education 3
SUBJECT AREA
STARTING
  • In 30 days 1
  • In 3 months 1
  • In 6 months 1
  • In 9 months 1
  • In 1 year 1
  • In over a year 0
DURATION
  • Hours 5
  • Days 0
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 0
  • Year(s) 1
WHERE TO STUDY
England 119
Devon 8
Town/City
METHODOLOGY
  • Training
  • Torquay

...How We Train Phone Skills- By Developing a Commecial Awareness within your Team Any member of your team who is required to use the telephone... Learn about: Call Centre, Influencing Skills, Negotiation Skills... More


Price on request
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  • Short course
  • Exeter
  • 1 Day

...Suitable for: The aim of this course is to develop the skills of those who answer incoming calls and any members that are the first point of contact for customers... Learn about: Customer Service Skills, Customer Care... More


£150
+ VAT
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  • Vocational qualification
  • Plymouth
  • September

.... This course will provide candidates skills and methods to deal with negotiation and persuasion... Learn about: Persuasion Skills, Customer Service Skills... More


£120
+ VAT
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  • Vocational qualification
  • Paignton

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building... More


Price on request
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  • Short course
  • Exeter
  • 1 Day

... with customers face to face or on the telephone... Learn about: Customer Service Skills, Customer Care... More


£150
+ VAT
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  • Vocational qualification
  • Paignton

...The course includes: Understanding communication. Responding to visitors. Responding to telephone calls. Listening skills. Body language. Meeting and greeting;* Taking and relaying messages;* Gathering, forwarding and processing information. Dealing with difficult/awkward People. Building... More


Price on request
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  • Short course
  • Exeter
  • 1 Day

... additional customer loyalty in the process.*Deal with a customer who isn't right, but who is a customer, and who - with skill - will still be one in the future... Learn about: Customer Service Skills, Customer Care... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...customers and be able to turn a complaint into an opportunity. Subjects covered include:*Examining what Customer Service is*Looking at your Company's image*Positive... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
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