Communication At Work
Vocational qualification
Blended learning in London
Description
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Type
Vocational qualification
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Methodology
Blended
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Location
London
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Class hours
6h
Suitable for: Those who want to improve their written and verbal skills in a work environment.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Course programme
Course Objective: To teach individuals how to communicate effectively at work.
Course Content:
► Lesson One – Including: Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe
► Lesson Two – Including: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language, appropriate dress code, procedures when receiving visitors, different methods of remote conferencing
► Lesson Three – Including: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email
Benefits:
► Be able to use written and verbal skills in order to communicate effectively at work
► The flexibility and value of a self-study course designed to enable you to work at your own pace
► A personalised workbook to use as a reference guide on completion of the course
► The opportunity to gain the widely recognised Pitman Training Certificate
Communication At Work